Shilpa H.
Yelp
tl;dr - Takes same day and 1-day orders on a select number or cakes, so YAY for procrastinators! Amazing customer service. Easy text communication. Pickup was a breeze. Smaller range of flavors. I highly recommend the hazelnut + chocolate which has hazelnut chunks. Crumblier cake - might not be for those who prefer super moist cake, but the soft, whipped buttercream pairs well. Follow their instructions on storage/refrigeration (see the card that comes with the cake). Left mine out for 5+ hours and it was a little melty but still delicious!
If you're a procrastinator like me, then this is the bakery for you! This was my 2nd time ordering a birthday cake at the last minute from Butter&, and everything was a breeze. Party planning is stressful, so thank you Amanda and team (especially Kevin with the kind, quick text communication) for making our lives easier!
While some of their fancier/larger cakes require placing an order 3+ days in advance, they have a special selection of simpler but elegant and modern Exposé (exposed) cakes of various sizes available for order 1+ days in advance. You can even get a custom script (usually up to 20 characters).
Early this month (October 2022), they announced that they can even do same-day (2 hours) pickup and delivery of their most popular flavor, Sweet Cream + Roasted Berries! I haven't tried this one yet but I've heard it's amazing. Just look for the "Available Today" option.
They have a smaller selection of flavors, but each flavor has been carefully crafted with the finest ingredients. If you're on their email listserv, they'll let you know when they have limited edition flavors as well. Also, they don't spam you with emails, so don't hesitate to sign up!
Ordering was easy and straightforward on their website. There's an option to message Gabrielle or someone from the team directly through the website if you have questions during business hours. Once you place your order, you'll receive a text message confirmation. You can text them anytime at this number with questions or concerns, and they'll respond very quickly (during business hours). For example, I was running late for my pickup, and had no problems shooting them a text and adjusting the pickup window.
When I arrived on a Saturday morning, I parked in the white loading zone out front, then texted them that I was downstairs. Someone came out within a minute. Very friendly guy. FYI - there's a cute little grocery store right next door if you need to grab other things. Butter& doesn't have a storefront (yet), but for a small business, this is totally understandable. I find it unfair that people have knocked off stars for this. They mentioned they are working towards opening up a storefront someday!
They offer nine different cake sizes ranging from "cutie (1-2 servings) to large two tier cakes (50-60 servings). If you need a last minute wedding cake, this might be your bakery as well!
This was my 2nd time ordering a "Mini" Exposé cake in the flavor hazelnut + chocolate w/ 72% cacao chocolate ganache with hazelnut praline buttercream and toasted hazelnuts. The "Mini" serves 3-4, but unless you're used to big hunking pieces of cake, this could easily feed 5-6. It's packaged beautifully in a white box with black ribbon, instructions for handling and storing your cake, and an optional gift note.
**Note: any reviewers complaining that the buttercream was too hard probably did not follow the instructions. Yes, butter hardens in the fridge, and so will buttercream. So it takes some time to soften up.**
We left ours out for 5 hours and it was a little melty, but still delicious. The ganache and buttercream is to die for. If you like very moist cake, this might not be the cake for you. It is a little more crumbly, but I find that this pairs well with their extra soft, whipped buttercream. Flavors were on point. The chunks of hazelnut add texture. And of course, the cake itself is gorgeous. Not to mention, it comes with 1 gold candle!
Yes, it's a little pricey, but when you take into account the fact that we're in SF, inflation, and Butter&'s efforts to cover sustainable pay and benefits for their employees in a small business, it makes sense. So give it a try!