TravelBear990
Google
Very good property that takes good care of you, but you should know what you're getting into before you go, we did, but it's still a bit surprising if you're used to large fancy hotels. ||The room and service at Butterfly are quite stellar, and this is bookable via Hyatt, which is also nice, and one of the few places in Verona that any of the big US chains partners with here (Hilton partners with a few SLHs). ||We were greeted wonderfully at the door by a lovely lady who hosted us during our stay, and helped with bags and the like. She was wonderful in every way, except it felt unfair to put everyone checking in and out on her as everyone did check in at 3pm or so and check out at 10:30 (which is when they asked us to check out. It was surprising to see such a situation where we needed to leave so early, but that's fine I guess.||While the room is absolutely amazing, and came with a lovely set of welcome gifts, there also isn't much of a sense of hotel here. If your goal is a historic but updated room in Verona then you're doing well, but if you want the full service aspect of a hotel then you won't like this.||Also there are Dyson hair dryers in the rooms - which is a nice thing. Great coffee too.