Michael A.
Google
I really wanted to like this place.
My wife and I had just returned from a trip to Miami, and honestly, we didn’t have a great food experience once we got back to Atlanta. We were hoping for a solid meal to reset our palates, so we decided to try Buttermilk Biscuit, especially since it came highly recommended by my father and others.
Right away, the menu was a bit misleading. There’s a value menu with a note at the bottom about items being “$3 a side,” but that only applies to certain sides.
We ordered the biscuit bites as an appetizer, and unfortunately, they were overcooked. I took about half a bite, and my wife took one full bite before we sent them back. They were just too overcooked to enjoy.
I ordered the pancake taco, and that was another letdown. You really can’t serve something called a “taco” if it doesn’t hold together at all. It fell apart immediately, forcing me to eat it with a fork. On top of that, the cheese wasn’t even melted, which made the dish feel rushed or unfinished.
My wife ordered the avocado toast with sunny-side-up eggs. The toast itself wasn’t properly toasted, and while the eggs were technically fine, by that point we were already frustrated and just wanted to eat and leave.
The service didn’t help the situation. Our water was never refilled, and the server showed no empathy when we explained the issues with our food. To make matters worse, I don’t eat pork and asked to substitute turkey bacon. We were told the uncharge would be $10, which made no sense considering turkey bacon is listed as an $7 side on the menu.
When the biscuit bites were removed, they only took $2 off the bill, charging us $8 (total price of the appetizer) even though we took a bite and a half. No manager came out to speak with us or acknowledge the situation. Everything was handled through the server, who was not apologetic.
I make a conscious effort to support Black owned businesses in my community, but support has to be mutual. Good food alone isn’t enough. Customer service, empathy, fair pricing, and accountability matter just as much. Unfortunately, none of that was present during our visit.
Because of this experience, I won’t be returning or recommending this place to anyone.