Ifrah A.
Google
First (and definitely last) time ordering from this place. I got the chicken sandwich combo with fries and a Coke. Sounds simple enough, right? Well, apparently here they like to throw in a bonus ingredient a long strand of hair for that “chef’s personal touch.”
I called immediately. The guy on the phone said, “Come tomorrow, we’ll give you a replacement or a refund.” Cool. Reasonable.
Fast forward to the next day: I show up, explain the situation to the man at the counter. He listens and says, “We can’t do anything.” At least he wasn’t rude, just not helpful.
Then in swoops the guy with glasses he was kind of old. radiating “I’m the boss” energy. Maybe he’s a manager, maybe the owner, or he thinks he owns this place or maybe just someone who likes yelling at customers in his free time . who knows? What I do know is that he delivered some of the worst customer service I’ve ever experienced. No apology, no empathy — just an immediate wall of rudeness. Rude, dismissive, and apparently allergic to both refunds and manners.
And then, unbelievably, he started fighting with me verbally raising his voice, talking over me, and acting like I was the problem. He went from “mildly rude” to “full-on yell mode” in record time. It felt less like I was speaking to a restaurant employee and more like I had wandered into a bad reality TV argument.
Honestly, I don’t know how he got this job. With customer service like his, it’s no wonder people don’t come back.
When I asked his name, he said, “I’m not goin to tell you.” Which, honestly, fits the vibe — why be transparent when you can just be condescending
Customer service: below 0/10
Food quality: 0/10
Cleanliness: 0/10
Would I recommend? Only if you’re craving disappointment with a side of disrespect.
save yourself the money and the gag reflex.