Shoko101
Google
Overall, our stay was extremely pleasant and exceeded our expectations. The room, service, and amenities were outstanding. However, we did encounter two issues related to our early morning departure for the airport that are worth noting:||1) We were promised a vegetarian boxed breakfast that could include dairy and eggs but no meat. Unfortunately, what we received consisted only of fruit juice, water, a croissant, and two apples—a disappointing contrast to the exceptional breakfast we enjoyed the day before.||2) The day prior to our departure, we were assured that a porter would assist us with our luggage to the designated meeting point for the water taxi, just a three-minute walk from the hotel. However, upon checking out early in the morning, we were informed by the night receptionist that no porter service was available. As a result, we had to manage the walk ourselves. Navigating the uneven cobblestone streets with heavy luggage was quite difficult, especially for my wife, who had a foot injury. Had we known there would be no assistance, we might have considered alternative arrangements, such as staying closer to the airport.||Despite these challenges, the hotel itself was lovely, and we would gladly recommend it—with the caveat that guests departing very early may want to confirm porter and breakfast arrangements in advance.