Ca' del Moro Wine Retreat

My husband and I stayed here and had such a great experience! Sabrina did a great job at giving us a tour around the vineyard and explaining how the various wines are made. Everyone at the property was great and made us free right at home. The property, common rooms, and rooms were very clean and nice. We had a great time. We will definitely be coming back in the future.

To find a place like this is to experience true Italian hospitality! My family visited Verona and then stayed 2 nights at Ca'Delmoro relaxing and of course eating the local cuisine and wine produced onsite. The location is in the hills and the air was crisp even in the summer. We traveled with two young kids who were treated in such a special way they felt at home. We are already planning a return visit.

We are very busy, patient people and rarely write reviews but the experience we got from this place left a very bad taste in our mouth and we see fit to share our experience so that no one has to go through what we went through. I can first start with the good, the place is quite beautiful, the rooms are very clean and very nicely decorated. But this is nothing if the service offered is very bad /mediocre (takes the icing of the cake). The Head chef David together with the manager Claudia totally ruined our last leg of our holiday. David (the head chef) was not only extremely unprofessional but also very RUDE. It happened that we were the only customers in the hotel during that time and in our first night there during dinner the head chef and his team were watching football and shouting from the top of their lungs. The second night of our dinner was the worst, we got very terrible to non existent service and they even burnt our food and we had to drive all the way to Verona late in the night (10 PM) to find food ( keep in mind we have a 1 year old and a 6 year old). Lastly on our last day (we decided to leave for another place due to the horrible service we received over the period of our stay) over breakfast, the Chef David refused to re- make eggs that he intentionally made raw and running for our 6 year old (even after we kindly requested for it to be properly cooked in the first place. Some of his colleagues were in disbelief of his behaviour and even had to apologise on his behalf). His service and mannerism was so despicable for a chef who bragged about working for Inter Milan. He has to learn to be humble and actually take a course on customer service if he wants to work in the hospitality industry. Moving forward the manager we believe her name was Claudia, was also very unprofessional, shouting at the waiting staff in front of the customers and even going into the extend of flirting with the head chef in front of us. The only people that we can recommend from this place was Almo and GianLuca both very humble and professional. We highly recommend Almo who gave us a tour of the property , listened to our feedback and apologised on behalf of his colleagues. The owner should look into making him the overall manager because of his over the top customer service.

We have been to the tasting tour. Paulina was really nice and professional. The wines were good.

Nice place

Splendida scoperta Ca' del Moro Wine Retreat Location raffinata immersa nelle colline veronesi. Per quanto riguarda il menù, abbiamo trovato i nostri sapori preferiti in diverse preparazioni, legati alla stagionalità del territorio. La cucina molto raffinata, l'impiattamento è molto curato, le portate esteticamente molto belle ed equilibrate nelle porzioni. il servizio in sala si è rivelato davvero impeccabile perché va bene oltre all'attenzione per le esigenze del cliente, è coinvolgente nel descrivere i piatti, capace di accompagnare la degustazione con consigli e spiegazioni. DAVVERO, BRAVI !!!! Siamo stati particolarmente bene e torneremo presto !!! Elena e Marco

Io e la mia compagna ci siamo trovati benissimo. La degustazione e i vini sono davvero di qualità e valgono la pena di essere provati e conosciuti. La camera molto spaziosa e ricca di tutte le necessità e utili a passare una notte fuori casa in totale relax. Il personale è molto educato e competente anche a livello tecnico. Cena fantastica dove, nonostante un imprevisto, è stato tutto buonissimo e gestito nel migliore dei modi. In generale questo posto da tantissime sensazioni di una produzione famigliare che ci tiene al territorio e ai prodotti locali. Veramente bravi, consigliatissimo!

Gentilezza e disponibilità sono le parole d'ordine, abbiamo trascorso un weekend veramente rilassante e alla scoperta della Valpolicella nelle esperienze Horse e Wine! Benedetta bravissima con l'esperienza Horse da premiare e consigliare. La gentilezza delle receptionist è un punto da sottolineare. Esperienza Wine veramente unica.... l'enologo con grande esperienza e professionalità e la vera passione per il vino ci ha condotto in un viaggio unico. P.s: bello, rilassante e soprattutto moltissimi ragazzi giovani con moltissima voglia di lavorare!