Runer M.
Yelp
I can't believe it's that hard to find servers in this area for a Saturday night. We had one, and food and beverages were served timely - she was just the rudest I've had in recent memory. I was a waitress for years, and I get it. But get a new job if you hate people and waiting tables. She had black curly-ish hair pulled back in a high bun, black yoga pants, and gray and black under armour tennis shoes. She did not smile once. She was annoyed that we couldn't get the app pulled up on our phones. (If you want to see a menu, you must scan the QR code and look on your phone. It will show you maybe 4 beers at a time. You can't see prices. Really, for people like my father who was with us, please just keep a few hard-copy menus on hand.) We got French Dip sliders, fries, onion rings for the table, and a Reuben with *the Thousand Island on the side* and a side salad. Fries were EPIC!! Side salad came with at least 1/2 cup of croutons on it - you could literally barely see the salad. Reuben had Thousand Island on it, as well as two small containers on the side. Told the waitress, very politely, I'm so sorry, but this has Thousand Island on it. She said, "You ordered it with Thousand Island on the side - so those are your Thousand Islands on the side." I said we ordered it ON the side. (Totally understand mistakes happen, but this should be basic waitressing. And if you misunderstand, it's super easy to just say sorry and fix it.) I asked if I could please get my half of a sandwich remade with no Thousand Island on it. She snarkily repeated, "SO, you want half a sandwich with no Thousand Island?" I was thinking, uh, yeah, I want the sandwich I ORDERED, but I am fine with just half since my dad and I were splitting and he didn't mind the Thousand Island as much. Ultimately she did it, but zero apology, she was clearly peeved, and I was made to feel like somehow I was in the wrong. In sum, I won't be back. Tommy Joe's has better onion rings, I prefer the Reuben at the Dubliner downtown, and while the fries are fantastic, it's not worth putting up with that much attitude.