Caesars New Orleans

Love the casino but what made this a five star visit was Amanda and her phenomenal hospitality at the front desk. She was kind and remembered who we were. She is always smiling and made us feel welcomed. We stayed an extra day because of her great service. We can’t wait to come back.

I was passing through and had to stay at a different hotel because this establishment like many others in "The Big Easy" is not pet-friendly. Very disappointed in that but did win at slots. Started with $100 and lost it pretty quick so played another $100 down to $20 and hit a bonus twice on $1.60 bet, I played it down to $18 up bet to $ 2.50 hit a bonus for a $ 460.00 win left after that, I wanted to stay and play more but I had a pooch to get back to at my pet friendly hotel.

I love to stay here during my stay cations. It is reasonable and the staff is amazing. Not to mention, the rooms are very clean and beautiful. It is a great location, and restaurants are within walking distance. I like to try my luck from time to time at the casino.| I look forward to returning next month!

The minute that I walk through the revolving door, you know that you're entering a dimension of luxury. The front desk staff are always engaging and ready to greet you at check in, with genuine smiles and conversation. The rooms are so comfortable- - - and are the size of an efficiency apartment --- So spacious! There was a bath tub and shower in our room, options are great! If you're rolling thru The Big Easy -- go grab you a players card and see what generous rate you're offered. Oh, and that scent in the air --- what fragrance is it? Thank you Concierge, Room Service, Valet Staff, Housekeeping! I'll be back soon!

First and foremost, what was known as the Harrah's is now called the Caesars - New Orleans and please make sure you know which hotel you are staying in because there are two very different and distinct entrances and you're almost made to feel like a peasant by the valets at the main Caesar's building if you're staying at what is still marginally called the Harrah's. It is very confusing but just know there are two very different locations. This place is on the corner of Poydras and Peters Street. The casino is no where near as nice as some Las Vegas casinos but that's not the reason you come to "The Big Easy" anyway so it's more of an observation than a criticism. The hotel is comfortable, although I was told by the woman at check in that I was to enter the elevator banks only on the right, which excluded one particular elevator, so I am not sure if that is the lift to heaven or what the reason was, but I didn't ask. I am certain there are upgraded rooms available but I did not bother with this option this time around. Valet parking here was fine and friendly and there were no issues during my visit. There are plenty of restaurants available both in the casino and within walking distance of the place and Bourbon Street was roughly 5 blocks away. The only things keeping this place from a 5 star rating is the rather confusing setup, the slightly rude valets at the main Caesars location (since it is shared location) and the fact that my "river view" room had only a very partial view of the Mississippi due to being on the south end of the tower, while the river was east of us. The overall value of the room was pretty good, other than the river view being less than what I expected. Special shout out to Kevian at the front desk who was amazing and went out of her way to help me with a minor issue. Kudos and thank you to her!

Excellent staff, service is great. Excellent front desk, bellmen and valet. Really enjoyed the asthetics of rooms and facilities. The design and professionalism is appreciated. The location is good to the Grench Quarter. The mattresses and showers are awesome. The cleanliness is choice. Total professionalism. My family had a very good time.

We were walking around the CBD (central business district) and hadn't had a chance to explore the Caesars casino as well. We aren't huge with going to the casinos in general yet wanted to see what's there! Beautiful establishment, seems really well maintained. On the outside, seems like a big place but it's not that huge once you get inside. As others have shared in the reviews, it seems like the place is under construction as some of the bars & restrooms are closed so guests are redirected to the ones open. Really nice sports betting/viewing area and some outside seating area on the slot machines, which is a nice touch.

Nice upgraded all non-smoking casino. Not themed to New Orleans any longer since the updates.. but looks nice and fresh. Probably one of the nicer casinos outside Vegas. Staff seems to be happier and more friendly now. Fun place to hang.