Sophia Song
Google
Service is really bad. We have a group of 2, and ordered 2 pancakes, 1 scone, 2 coffee. We waited for a long time, and found people came after us all got their orders. I then go to the front desk and asked about it, the waitress explained that pancakes will take longer to make, other tables ordered the bread/cake which are easier to make so they get their food first ; and I asked why our drink didn’t come first? She explained Japanese normally served drinks and food together. I accepted that if that’s the culture. But later I found other tables get their hot coffee first, then served pancakes later!! It is not like what the waitress explained earlier. They just forget our orders or just treated us differently, without any apologies. Do not come to this store if you are not local.