Sarah S.
Yelp
I went for Sunday brunch. This place oozes charm. It has a great location, and the parking is pretty good too. I wanted to like it. Before food, I had their Bloody Mary. It was served with more ice than Mary and was a bit watery; it came with some yummy garnishes and had a good taste.
There are no gluten-free markers on the menu. Since a reservation was made in advance, I emailed before going. I think that my inquiry was misunderstood. The email response from the restaurant was that other than the bread in the onion soup, the menu doesn't naturally have a lot of gluten and I should stay clear of the pate. However, when I arrived, the waiter didn't seem to know how to help me. Debra, who I had exchanged emails, was there. She was able to guide me through the items that are naturally gluten-free and those that require modifications.
Even though I'd taken the time to inform myself (isn't that the restaurant's job?) about their menu in advance, I didn't get to review the menu in private and make an informed selection on my own, like everyone else in my party enjoyed. I had to wait to ask the waitstaff, they then had to bring Debra over, then Debra walked me through what needed to be done so that I could eat their food. That's why I'd asked in advance, but my effort wasn't rewarded by not having to be singled out.
I was told that they could leave critical things out (such as no-bun on the hamburger, which is no longer a hamburger). There are a few items that are naturally gluten-free on the menu: salad, omelet, or the more expensive options. This is a difference between $14-$15 (salad or omelet) to $26-$28 (moules frites and loup de mer) per plate.
I ordered Moules Frites. The mussels and broth were delicious! The frites (what we Americans call French fries) were served tepid and limp. The mussels more than made up for the substandard fries; the mussels were plump and plentiful. The staff was inobtrusive while replacing the mussel shell dish and keeping it tidy. Fabulous.
After the food, I wanted to try a calvados (I had recently read about French brandy from Normandy, made from apples or pears). They said that they didn't have it (although brandy is on their drinks menu) and they didn't offer any other suggestions. So, I asked for Ricard Pastis (I'd also read about this drink). I was asked how I wanted it. Since I'd never had one before and when the waiter asked how we wanted it, I asked for it in a tongue-and-cheek "the usual way." As the drink was being prepared, I could hear the waiter asking what to say to me as he served it. He was told from behind the bar that if I'd ordered it, I should know. Yikes...I looked it up on my phone, so as not to further burden the staff. It came "the usual way," which is with a glass of ice, carafe of water, and a service of the anise liquor. It was very tasty.
If it weren't for the ambiance and the delicious food (except the bad fries) this place would be a hard pass. The reason why I'm not giving them full marks is not only because they don't mark their menu for food allergies, but the sense that my presence was inconvenient to them.
If the dish is naturally gluten-free, mark it, it's not that difficult. Food allergies are not uncommon. I've said it before... A large part of eating out at this type of place is the experience. If you are not welcoming, we don't feel welcome. There are other restaurants.