Rebecca T.
Yelp
This was our third time dining at this establishment. Food is always good; the sushi bar could use a bit more variety, especially some sashimi for non-rice eaters like myself. Wait staff has always been friendly and attentive.
The reason for only 3 stars is because of what happened this evening. We came in around 4pm (Sunday Sept. 16), the place was pretty crowded. Some of the staff were taking their lunch/dinner breaks, including a man who I originally thought was a customer. He was standing near the kitchen entrance next to the dinner rolls. A female kitchen worker came out with a platter of pork dumplings to be put on the buffet. But this man stopped her, picked up the dinner roll tongs, and helped himself to several dumplings, then put those same tongs right back on the dinner roll platter! I asked the woman about it, she said he was a MANAGER!! I asked her for his name, and she first said she didnt know his name. I asked, "You dont know your manager's name?" She very nastily said, "He has a Chinese name, and I don't know Chinese!", and walked away. I asked the woman running the register who confirmed his name... Matt! REALLY! Doesn't sound like a Chinese name, nor very difficult to pronounce much less remember! When I told him he should replace the tongs, he rolled his eyes, angrily picked them up, then had the dumpling lady replace them. He passed our table several times, but offered no apology.
I don't believe the staff should be helping themselves from plates not yet on the buffet, probably filling their plates in the kitchen is more proper. But a MANAGER doing that, then using tongs which are for something totally different, then putting them BACK is just nasty! Matt needs to be filled in on BASIC proper sanitary rules! Not sure I'll be returning if Matt is running the kitchen.