Cafe Ginori at Bergdorf Goodman

I spent my 27th birthday at Cafe Ginori, and I had the most intimate and wonderful experience. First, what a treat it is to walk through Bergdorf Goodman before sitting down to dine. This is the most gorgeous spot, perfect for lovers of Italian food, beauty, and luxury gazing. Our food was incredible, and our server Jillian made us feel welcomed and very special. She even went so far as to bring me a birthday treat on their earlier in the day china, since she knew I was hoping to experience them. It was a very kind gesture, and I’m sure it must have added to clean-up time and prep for the next day behind the scenes, and I so appreciated that generosity by everyone on the staff. Best birthday dinner ever- thank you Cafe Ginori, and I can’t wait to return!

Can't believe I've never been here before!!!! Our fine jewelry rep, Marylu, asked if we wanted dessert and took us down to Ginori. Very nicely decorated with plates, vases, and other items that you can buy on the 7th floor. Flowers by Venus de Fleur provided on every table. Very nice atmosphere. Tea service was amazing and if you like a tiramisu that has a stronger coffee flavor, than this is for you. Server was polite, funny, and attentive. Can't wait to return!

A wonderful café with a warm welcome and excellent service. The tiramisu was absolutely delicious, and the elegant tableware and cozy atmosphere truly lifted my spirits. I could sit here for hours and enjoy the vibe. Special thanks to Fifi, who greeted me with such kindness and a big smile — she made me feel genuinely cared for. I left feeling so good. Thank you!

The space is undeniably charming — beautifully decorated, cozy, and visually appealing. However, the overall experience was disappointing. The food was completely average, with nothing particularly memorable in terms of taste or quality. And not even the coffee was good. But the most concerning part was the service. The staff was cold, distant, and not at all warm. At no point did we feel welcomed. For a café that clearly presents itself as elegant, well-curated, and priced at a premium, one would expect professional, attentive service — on par with the treatment you receive at places like Bergdorf Goodman. Unfortunately, that level of hospitality was not present. The experience felt awkward and disconnected, which clashed with the otherwise polished aesthetic of the space. For the same price, there are countless cafes in New York offering truly delicious food, excellent coffee, and — most importantly — a team that knows how to make guests feel genuinely welcome from the start. I wouldn’t return, and I can’t recommend it.

We absolutely loved it here! The vibe was amazing, and everything from the tableware to the presentation was on point. The food didn’t disappoint either—especially the tiramisu and the pistachio tart, both were so good. It was a bit of a challenge with the kids, but overall, we had a great experience. We were there for dinner, but next time we’re definitely coming back to try the sand coffee. By the way, their tea was amazing—highly recommend it

It’s small, beautiful & quaint cafe highlighting the infamous Ginori brand from Italy. Tucked away by the cosmetics section of Bergdorf Goodman in NYC. The windows were decorated to celebrate the grand opening which was mid July. You can have a cafe, cappuccino with dessert or a lovely salad with meal. A nice reprieve from the busy city!

Best deserts in town in a charming and warming environment! My first time trying the new Ginori Cafe in BG and I can't wait to go back. The new Ginori Deco is vibrant and luxurious, with classic Ginori colors everywhere! The Tiramisu was devine, made to order and finished at our table by our friendly server. The Pistachio and Raspberries tart was my fav; so fresh and lavishly delicious. A classy and scrumptious afternoon treat in a truly beautiful setting !! *****

Although the setting is elegant and sophisticated, the food is truly disappointing. Prices are outrageous for what feels like a “fake Italian” experience, with portions so small it’s almost laughable. I was embarrassed when my parmigiana arrived: three thin slices of baked eggplant covered in a mix of pesto, tomato, and cream sauce—for $28. The waiter didn’t understand much and even gave us incorrect information. For these prices, the menu and portion sizes need serious improvement.