Nicolette R.
Google
We had 15 minutes to decorate as do all parties that book here, which was not emphasized, and the space is so small and cramped. The staff is so rude and argue the whole time, especially the bartender Josh. So unprofessional and confrontational with how he communicate to individuals. My party was supposed to start at 8, nothing was set up by them and ready to go until 8:15 We had 15 minutes to decorate as do all parties that book here, which was not emphasized, and the space is so small and cramped. The staff is so rude and argue the whole time, especially the bartender Josh. So unprofessional and confrontational with how he communicate to individuals. My party was supposed to start at 8, nothing was set up by them and ready to go until 8:15/8:20, and I paid extra for welcome drinks which they didn't deliver to my guests on time or at all (they propped them on a windowsill later and no one saw them). There were issues with the speakers throughout the time, the table we thought we had to accommodate 21 guests couldn't and was small and we had to seat guests for dinner at the tiny bar, and they barely set up plates and cutlery. I had to ask them multiple times even as guests arrived. Ms Yoo down the block was so much better when we celebrated our party in the LES a few months prior. Can you imagine a party was there until 7:30 when I had my event at 8, the staff didn't get anything ready and was rude and awkward the whole time, and the staff would use the single bathroom with the guests so there was always a line in the cramped space that was taken up by employees. Baffled by the good reviews to be honest.
*update* owner Cam reached out after reading my review to take the time to understand and apologize for our experience. Much appreciated.