Ashley S.
Yelp
Had never been here before and it looks so cute from the outside. Went on a Wednesday night for our anniversary (we were going to go to Boulder but had to change plans) and were told that it was all booked up except one tiny table butted up against the backs of some other patrons...literally six inches away. We asked if there was anything else and was directed to a short table that was next to the host stand. The table was a piece of glass on top of some kind of metal sculpture, very low to the ground with lounge chairs that were impossible to scoot close enough to the table to eat comfortably. Anyhow, we ordered our food and my salmon was good but my husband's scallops were very undercooked. We looked it up, and it seems like they are not supposed to be served this way due to bacteria that may be in seafood. We, personally, always cook our scallops all the way through but wanted to make sure it was safe. We told the waiter who was very kind and did take care of us best he could, but probably got our table added far from his regular section because his visits were few and far between. He told the manager who came over and he said he thinks that it was how they always cook the scallops. After acting like he didnt really want to, he did ask if we wanted them to cook some again for longer...it was literally 3 scallops in the whole dish. So my husband said yes, could they? He brought them out and they were cooked exactly the same...slimy and jiggly inside and not white all the way through and very undercooked. I touched them and they weren't even lukewarm inside and a slime string stretched from the scallop on my finger. He eventually came back and asked how they were, and we told him again that they were undercooked and he said that he was sorry and that he had told the cooks to cook them all the way. *shrugs* That was it. He didn't offer to remake them, he did not offer to take evenhalf of the dish off the bill. Nothing. We were not rude at all so he couldn't have been annoyed at us. I gave my husband some of my salmon so he wouldn't be hungry since he only ate about 1/2 cup of mushroom risotto for dinner that was served with the scallops. The manager came and gave us his card and said next time we come in to ask for him and he can give us some pointers on what to order. As though some of their menu items are bad and some are good, and he'll help us to know which? We don't need help on what to order, we have been in the restaurant business for over 30 years. Bill for two dishes, an iced tea and a ginger beer: $92.57. His card indicated that he was the general manager. My husband is also the general manager of a restaurant. AA GM has all control over what goes on in the restaurant. If they want to comp something, they can. They are in charge of the kitchen crew, the FOH staff, everyone. We dont know if this guy was just being stubborn, or a jerk, or if he was just plain clueless. Apparently, they are just SO busy that they don't really care whether or not they have return customers.