Caffè Nero

My daily stop for coffee...there's plenty of options....Dunkins, Starbucks, Blank St.....but this Nero is my go to. Coffee is solid, only trumped by the customer service. Super friendly people behind the counter who always make it enjoyable to return. Food is a little pricey.....but can't go wrong with their coffee

Coffee is good but the food options for breakfast are limited for a vegetarian. The egg and roasted tomatoes was ok ok.

I stopped by here to order a pastry and a drink. The butter croissant was decent. The chai tea latte was okay, I would recommend going to Caffe Dello Sport instead if you want to try a really scrumptious chai tea latte!

Today the guy working here. Had all the world problems over his head. Branch was filthey, floor, tables, counters, nothing was clean. Food was not properly arranged.

Service without a smile. Customer service was terrible. I kind of felt intimidated for simply trying to order a coffee and give them my money. Not going back to this one even though I usually love other Cafe Neros.

Grabbed a coffee and muffin to catch the 7:30am commuter rail. The muffin had to be at least a day old, hard as a rock. That leaves Dunkin’ chemicalized pastries as the only option at North Station in the morning. We’re in the Stone Ages in Beantown!

I ordered a small iced matcha latte but was charged and served a medium instead. When I pointed out the mistake, the staff did nothing to fix it or offer any resolution. The drink was fine, but the lack of attention and poor customer service left a bad impression.

Atmosphere is fine. Barista serves coffee with a complimentary slice of contempt.