Jeremy C.
Yelp
Food is excellent! But 2 stars!! Why?? To say that I was disappointed is an understatement but I don't expect for this place to go under because my review - the chefs are excellent and they truly care about their food and presentation is on point. My abysmal and shocking disappointment lies with the server and noticed a similar trend with other servers as well. A few I could tell were cognitive and we're keenly aware of their customers needs.
I noticed the customers here are loyal, extremely loyal, so loyal if you are visiting for the first few times you simply don't exist. Yes, this establishment has built the love from the local community that everyone knows each other, this isn't a bad thing, sincere kudos to the owners and management staff - you should be proud of this accomplishment. I noticed the clientele is a clear representation of South Tampa and you will see a familiar face if you pay attention, you've earned the locals respect and business.
I understand that I'm not a regular at any particular place because the Tampa Bay area has a lot of great food experiences but I really want Cafe Paridiso to take notice that you have may have plateaued with your business.
My night in a nutshell, a Friday night reservation, didn't take long to be seated and was seated by the host/manager warmly. Iced Water was provided promptly, excellent so far. Fun begins, 20 mins wait, server finally introduced themselves and asked for our order. (FYI - I noticed the server half-hugged many customers and made sure to tell the assistant to help them retrieve drinks/etc. whatever was needed. Made their nights it appears.) We the newbies didn't exist. Pressed on and ordered an appetizer "Mozzarella Capresa" and a "Stracciatella" soup and some Iced Teas, I swear Italian places know how to make the best Iced Tea's (well almost everything food related - :-)) they continued the Italian tradition - excellent. Ordered our meals "Capelli D'Angelo Al Granchino & Pollo Alla Siciliana.
The tougher patch - The appetizer did take a little longer than expected but it was a Friday night and we let it go again- roughly 20 mins for some buffalo mozzarella and some fresh tomato with an interesting dressing that I wasn't expecting, very good but simple olive oil and balsamic could be perfect as well. It was delicious, I forgot to mention I've been out of Iced Tea awhile but the water assistant kept it flowing. Finally got a refill, then noticed the server telling the adjacent table about tonight's specials - what?? They have specials??? I love ordering off the atypical menu. They have Burrata di Mozzarella??? Seriously! Are you kidding me? This is now irritating... well, I can say it looked good from afar.. whatever.
Dinner arrives... wait where is my soup? The stracciatella soup is honestly the reason why I actually came here, no it's not Ice Cream/Gelato, it's a chicken soup with spinach and egg. The night is continuing to down spiral, told the other server because our server didn't bring out the food he was too busy probably giving bro hugs to other customers. The alternate server was very nice and was apologetic. I know this review is getting long winded. Our dinner took about an hour to arrive after ordering, my soup arrived and was absolutely divine. The manager's were apologetic and did their best. The nice Friday date night was a disappointment but was delicious in every bite but Cafe Paridiso is only for locals. Newbies beware...
Chef - I'm sorry your servers may be letting you down.