Paul B.
Google
My mistake, the lack of good customer service made it worse! Cake Monkey is my sister's favorite bakery. When I entered the bakery the staff wasn't friendly. There was a gentleman in the shop upset waiting for a sandwich. They had one cake in the case, I asked if they could write on it. They said no because it has sprinkles on top. ok, I bought it anyway with a mini cake. 10 minutes later when I arrived at the party. My sister wanted mini cakes for each guest. She called the bakery to ask if we could return it, exchange it. They said ok, when we arrived the manager of the shop said no because of health department reasons. I can understand if there is a department of health policie on returning baked goods, it doesn't justify the terrible service experience I had at the shop.