Jasmine E.
Yelp
If I could give negative stars, I would. PLEASE do not allow them to service your family in your time of need. My mother passed in December 2019, service was held January 2020 and cremains were not available until the service. No follow up at all. Fast forward to February 2021, we have been trying to have her death certificate updated because of several errors and made countless phone calls. I have received no follow up regarding this matter unless I have reached out directly. We have constantly been met with nonchalance and a lack of empathy, not to mention I am given different answers on each phone call. There is a lack of consistency and no one is taking accountability, but rather, continue to advise other entities are responsible and offer no assistance.