Calico

I worked with Amanda to re-cover old cushions and pillows that were on my sunporch. I explained what I wanted, we worked well together, and had the same vision for the project. She listened and made great suggestions. The final result was wonderful, the cushions and pillows are beautiful right down to the smallest detail, and I'm very pleased! I highly recommend Calico Corners in North Arlington for any design work. Amanda is an amazing designer!!

Like other reviews here, the Biggest Problem at Calico (Arlington,VA) is Customer Service. On Aug. 16 I paid an exorbitant price to have a coverlet made. My salesperson (Sharon) said turn-around time could be 6- 8 weeks or more to receive. I told her that I was on a tight schedule to have it as I would be taking it overseas. She said she would follow-up to see what the estimated turn-around time would be. True, the store was closed for maintenance for approximately the following 4 days but after several more days, several calls & an email, Sharon finally emailed on Aug 27 to say the estimated finish time would be 2 weeks but said perhaps I could pay extra to expedite the finish (why didn't she tell me this when I ordered on Aug 16?). The next day I called to see if she had an answer on my expedite request. I was told by another salesperson (Cheryl) that Sharon was at lunch & would get back to me. TWO days later Sharon called back but by this time it was too late to pay to have the order expedited. If the store was very busy, I could understand all the delays but the first day I walked into the store in the afternoon, Sharon told me that the 3 customers present (one couple who came together plus me) were the busiest they had been all day.

We have used this particular store for over a decade and, following a home remodel, returned again. While our previous experiences were pleasant, our most recent experience was beyond dissatisfying - from quality of product/materials to disclosures to timeliness. Most upsetting was the failure of the store manager to fully disclosure details on the product that impacted the visual aesthetic of the room due to a yellowing header of product that was intended to be all white.

Calico has been outstanding for me. If you're not happy with anything they make it right. I had to change a few things on my sofa....they fixed immediately. I love my sofa now...with a few tweaks it's perfect! I worked with Ann, she is a great designer and has a great eye for the 'total room'. I like that she tells you what she thinks, without being pushy. She listens to what you're look your going for within your budget and directs you to great sample options for fabrics and puts it all together. Her opinions have made my new calico sofa match well with her fabric choices to reupholster 2 chairs and an ottoman. My experience has been very pleasurable working with Calico...I recommended working with Ann G. in Arlington (the others are too snooty or just want the sale and move on) Ann G works with you to insure you're happy. They have fabulous fabulous fabrics!

I bought a sleeper sofa and a chair - and had 4 antique dining room chairs upholstered- with the help of Kelly and the Calico Team - their guidance and suggestions - I now have one of the prettiest and most unique living room and coordinating dining areas- cheerful - bright and so lovely!!! It is beyond what I had anticipated! I have one more antique wing backed chair - for them to do for me- and together we created my “Happy Place”! Merci to everyone- The workmanship is impeccable!

I had a sofa and chairs reupholstered through Calico Corners in Arlington at Williamsburg and Yorktown Blvd within the last year. They were very helpful and did a great job with the reupholstery.

Rudest sales staff I've dealt with in ages, also extremely over priced. Definitely shop around. I was quoted over $1700 (excluding fabric) to cover my sofa, 2 other businesses gave me quoted under $1000. That is a big difference!!

I absolutely love this store!! Fabric selection, customer service, just beautiful fabrics for your upholstery project, drapes, pillows covers, you name it.