Nesly Palacios
Google
California Chicken Cafe is one of my favorite restaurants. I especially love their salads—the Chinese Chicken Salad is my go-to. Their roasted chicken is also consistently delicious. I used to make the drive to the Westside just to eat there, but during the pandemic, they opened a location in Downtown Los Angeles, which has been a game-changer for me.
The staff at the DTLA location is always kind, professional, and efficient. They only offer curbside pickup or delivery, and every time I go to pick up my order, I’m greeted with a warm smile.
This past weekend, I ran into an issue placing an order through their app due to a credit card processing error. I called the restaurant and spoke with Christian, who went above and beyond to help. He even gave me his cell number so I could send a screenshot of the error message. Thanks to his quick action, my order was processed within minutes and ready shortly after. As always, the food was fresh and delicious.