Shirley T.
Yelp
CASH ONLY
Parking: Small lot adjacent to restaurant
Ambience: Fairly small and cramped, but well-decorated with various frames hung above the wooden seating available.
Service: Friendly but busy! Seemed a bit understaffed, but the staff are very accommodating and patient once they are able to come around to help explain the QR system, take your order, etc.
To get started, you use their tablet near the front door to create a ticket. You then scan their QR code, input your ticket #, and customize your order. There's a wide range of options for customization--the most I've seen of any hot pot place, including broth, meat, spice level, whether you want it precooked, etc. You can go pay for your order and they'll seat you afterwards.
Taste: We all ordered different options and all of them were fairly decent. Broth was fairly clear and there was a actually a good amount of meat per bowl. Also got the dirty fries, which were fairly good as good. Their milk tea and ice cream (came with matcha powder on top and strawberry jam?) tasted weird, would not recommend. Appreciate their self-serve tea options, including unsweetened green tea, lychee lemonade, and peach strawberry green tea. Overall, it's worth a try for the customization options and the hot pot itself, but it's a bit expensive and can be quite a wait.