Marjanovics A.
Google
The food was authentic, that’s a fact. However, the overall experience was disappointing. The wine was served in dirty glasses. My husband’s Pinot Grigio tasted fine, but mine was noticeably different and seemed stale. We ordered two glasses so I think they just poured a different kind of white wine in mine. I read other reviews about the service, and unfortunately those concerns are justified. The staff were dismissive and, at times, openly rude. They made crude remarks about our appearance and were noticeably unfriendly toward us, while being perfectly polite and warm with the Spanish-speaking table next to us. We’re American, we speak English, and I’m not gonna apologise to anyone for that. We were overcharged, never provided with a bill, and generally made to feel unwelcome. This had nothing to do with tipping or how much we spent; it was clear the issue was personal and based on how we were perceived. It’s a shame, because the food itself is good by Piazza Navona standards, but the service seriously undermines the experience. I don’t understand how they get the good reviews but definitely not coming back and wouldn’t recommend to anyone.