Campanile Paris Est - Porte De Bagnolet

Very disappointing stay. The room had no water supply from 2:00 PM to 6:00 PM, so we had to manage all personal needs ourselves. There was no hot water at all, the water was completely cold, almost freezing. On top of that, the hotel was undergoing construction/renovation, with constant drilling and hammering throughout the day. It was extremely noisy, and I couldn’t rest at all. Coming to a hotel and not being able to shower properly or even relax was extremely frustrating and disappointing. I would not recommend this place based on my experience.

Would never return to this hotel! ||Firstly arrived with my partner for a 3 night stay for a birthday treat at Paris. Reception staff spoke French and English but were extremely rude. Advised when booking in, they do not have a room available for us. The room booked had already been given out we were told ? ||I politely asked why and if this could please be looked into. The manager came over and advised the staff to just cancel our booking. His manager was not only rude, but loud and harsh. ||This is where I got upset. The manager continued to state because myself and wife are both female, we will not need a double bed and a separate twin room would be fine. However again advised no rooms available. ||Lucky, the staff member could see the look of distress being 7pm at night with no alternative hotels available, he managed to find us a room (we think it was a family room they give, as it had a double and single bed within it).||Once we finally got checked in, the carpet within the room had allot of large stains over it. Rooms are extremely small. Use of telephone for reception in an emergency does not work in floor 600 so not as easy to just run downstairs if needed. No iron available. Hotel is used for allot of school trips, so over 200/300 students were at the hotel making it very loud overnight. Shouting, partying and dancing entering in and out of each other’s rooms. Staff not willing to help. ||Only saving grace was the location of this hotel. Metro literally 2 seconds walk. Mc Donald’s / supermarket and other food places very close by. ||Overall, due to the staffs / managers rude, abrupt and dismissive behaviour I would never recommend this hotel to anyone.

Lights that don't work, broken hanger (forgot to take a picture), broken shower head so the water just sprays out whenever you shower and the best part, the kids running up and down the entire floor every night. Although complaints were made to the front desk, nothing was done majority of the times and we weren't the only ones who complained. Could have, and should have been a much better stay.

We had a pleasant stay at Hotel Campanile. The staff at the reception were very friendly and welcoming, and the service from the waiters was also excellent – always helpful and polite. The breakfast was definitely a highlight: very extensive with a wide variety of choices, and everything was fresh and tasty. The room itself was a bit disappointing. It felt quite dated, with noticeable stains on the carpet and a bathroom door that showed clear signs of water damage. The bathroom faucet was also a bit odd and didn’t function smoothly. That said, the beds were surprisingly comfortable and spacious, which made for a good night’s sleep. Overall, great service and breakfast, but the rooms could really use some renovation.

Avoid this hotel at all cost. Hotel is in renovation but still accept booking, no water, can’t use toilet, no shower. Even when the water is back, the water is freezing. I had to buy water from the supermarket to wash my face and go to McDonalds to buy food to use toilet. Noise from drills and hammers all the day. Awful service, I had to run away and find another hotel.

My experience at this hotel was terrible. The staff were rude and unhelpful, and the service was poor. The toilet shower point was leaking, and there was no air conditioning — only weak ventilation. The towels provided even had stains on them. Overall, very unhygienic and uncomfortable. I would not recommend this hotel at all

I often stay at this hotel whenever I come to Paris for business trips, and today I’m here again. Every time I visit, I really appreciate the warm welcome and the comfortable atmosphere—it almost feels like coming home. Among the staff, Meriem especially stands out. She’s always friendly, greets me with a smile, and helps me check in quickly and smoothly. Thanks to her kindness and attention, my stays are always hassle-free, and I get to enjoy Paris even during a busy schedule. That’s why this hotel has become more than just a place to stay for me—it’s a spot I truly look forward to coming back to whenever I’m in the city. Thank you, Meriem!

We decided to stay at this hotel for New Year's Eve, and it was a disaster! The lights in the hallway don't work, the shower is broken, the toilet is clogged, and there are stains everywhere. A terrible experience.