Stephanie Y.
Yelp
This review is for the Holiday Pop-up on the 6th floor, not the downstairs. Very cute place located in Printer's Alley downtown with indoor and outdoor seating, holiday drinks and pizza as well!
Would have loved to give a higher rating because the holiday decor and vibes were really nice, however there was an unfortunate kitchen meltdown. We waited 50 mins for our pizza and ended up actually just voiding the transaction due to the super long wait time.
After waiting for 30 mins, we did ask about our order status and the bar tender said that one of the belts broke in the pizza machine, so throughput time was cut in half (they have to send each pizza through twice), but our order was coming up. We waited for another 20 mins before, didn't have the luxury of waiting any longer and got a refund.
Other groups that ordered were also getting frustrated that their pizza was taking so long. They actually stopped taking orders because they were so backed up. It would have been nice if they informed us instead of having us just waiting there wondering where our food was or offering some type of comp for waiting so long.
The bar tender was also veryyy slow, not sure if she's new but it took her a really long time to make the drinks. She was stirring a drink for a solid 3 minutes, while appreciated, this was on a crowded bar on Friday night.
Would love to stop by again and try out the restaurant downstairs with the live music.