Pete Z.
Yelp
I ordered a grilled shrimp po' boy with steak fries. Add an Arnold Palmer and a $3.00 tip and the bill comes to $32.16. Not cheap at all for a sandwich, fries, and a drink.
First: a grilled shrimp po' boy with 6 or 7 small shrimp for $19.00 is a LOT. A $5.00 Arnold Palmer, is a LOT.
I waited patiently over 20 minutes to get my food. Finally food started coming out and was set on the counter for 3 of us to watch sit there, as nobody would hand it to us...
Finally the girl taking and prepping orders came to the front and handed out 4 bags that were just waiting..
I make my way to another area to find a seat wit the rest of my party waiting for me while their food got cold.
I open my container and I have the wrong food. The container had french toast and bacon inside...
I take the food back to the counter and now I'm not happy, but explain to the girl that this isn't my order. She looks inside the bag, then starts typing for a bit in the computer and I tell her if they have to make another, and it will take another 20 minutes, I just want my money back. I'm now less happy.
IN the meantime, another customer comes up and practically throws her bag on the counter and says "we don't even want it anymore".
The girl behind the counter (Lynee) hands me a receipt, grabs her phone and LEAVES. Just leaves. The cook looks amazed, comes up front and asks what happened. I told her she just left.
The receipt she handed me was a refund for someone else. Not even my order, nor my credit card,
The cook was great about it, apologized, and had another shrimp po boy on deck, and handed it to me in 3 minutes.
The food was OK, the po boy could have been much more loaded for $19.00, but I'd rather try something else next time, and because of the service, I'll happily skip anyplace she works, forever.