Bram Stoker
Google
I would recommend avoiding this place. Pretty gross.
We’d driven past the Cannery many times when coming into Vegas to shop, but never been in. We were in town shopping in the area and it was getting late, so we decided to stay the night. There was a special on rooms, so we decided “why not” and thought we’d stay and see a movie.
The good - the movie was great! Normal run of the mill movie theater. We had dinner at the steakhouse and the pasta was good. All of the staff we met or interacted with were great - very friendly and helpful.
The bad:
First was the $40ish resort fee that wasn’t mentioned until check in. Not a huge deal, but sort of annoying, especially since all of the amenities were closed by the time we checked in anyway. Then $100 incidental, which is more than most Hiltons. Suddenly the $78 room special came to about $233 by the time all was said and done.
The casino is *extremely* smoky. Just walking through to the steakhouse house and waiting at the check in counter and all of our clothes and luggage now smell like an ashtray. Most of the folks hanging out in the casino are pretty sketchy. Folks strung out or looking like they’re about to fall asleep drunk…one guy seemed to be drinking abandoned drinks… We definitely thought this was going to be a little bit nicer place, it seems to be in a decent retail area of town (maybe we’re mistaken?) and the outside looks newer. Nope. Definitely pretty trashy. Reminded me of some of the old Reno and Vegas casinos that have closed in recent years. Again…regretting the $233, we could have just gone to double tree or something.
The hotel hallways smell absolutely terrible. It smells exactly like an assisted living facility. Urine, feces, air freshener trying to cover it up…it’s real bad. Exactly that nursing home smell. And very strong. It was pretty hard to stomach walking from the elevator to the room each time.
The room smelled smoky and they had used really really really strong air freshener to try and cover it. The air freshener was almost overpowering and smelled like urinal cakes. The room was sort of clean(?), but rundown. There’s only so much you can do when it gets like that.
The towels and linens were over used - they had that musty smell to them and the scratchy kind of “bleached too many times” quality. Chips around the doors, edges of the laminate furniture and the mirror. Gross vents covered in dust and smoke residue. Sticky/grimy remote control, alarm clock and light switches. The pillows were definitely overused and needed to be replaced - they smelled bad, like thrift shop. The little brown blanket under the duvet was also in really bad shape. Drink rings on the nightstand. The bottom of the tub was black/gray with stains - I wore my sandals in the shower because it looked so dirty.
The hallways and the room grossed me out. We almost left and got another room, but it was late after the movie and we already smelled like smoke from walking through the casino, so we decided to just bite the bullet and stay. But it was not comfortable being that grossed out. We pulled the duvet up over the pillows and just slept on top of it.
Despite checkout being at 11am, housekeeping knocked on the door and then tried to enter the room at exactly 8:11 in the morning. We said we were sleeping but they apparently didn’t hear and came in anyway, then apologized and left. I just don’t understand - if you want housekeeping to come in at 8, make checkout at 8, not 11. Or at least wait until the guest has checked out before you send them in early. I had hoped to sleep in a bit before a long drive, but this woke us up and we weren’t going to get back to sleep. We ended up checking out by 9, which was probably for the best.
Our luggage and clothes smell absolutely terrible after staying here. Like smoke and thrift shop and urinal cakes. The long drive today isn’t going to be great.
Overall a pretty gross experience. We will definitely not be back. I will say that the staff all seem really nice and helpful, but the place is gross.