Suzanne F.
Yelp
In this economy customer service is of utmost importance. A salesperson has no way of discerning what my income bracket may be based on my clothing and, I may add, I may not buy something TODAY, but if you don't interact with me, I will most assuredly not buy something AT ALL. With this caveat out of the way, let me explain:
On Saturday, Valentine's Day, the family was in fine form & we came to the West End to have a look around. I had been wanting to investigate Canoe for several months now & this was my opportunity. I will say right off the bat the 3 Musk-A-Teers were along, tho' were amazingly patient. They spent the entire visit paying attention to the pampered Pug lounging on some sort of Mid-Century chair. The dog got a lot more attention than we did. As Stuart observed,
"They SO don't want your breeder ass in there, touching all their stuff."
Well, yeah, he's absolutely correct. The boys did not handle any of the goods. I think just being a family was enough to turn off the guy who was swishing around in the store. Everything was presented in a way to make things seem so damn precious. Sure, they are well designed, but it's a high-end house ware store, not couture fabrics, or rare antiques. Everything in this store can be procured elsewhere, and probably somewhere where the sales"help" actually does...you know, HELP you. I like many of their wares, and am truly saddened that we were so blatantly ignored. Oh, and BTW, we were the only customers in the shop at the time. We were actually considering some purchases, but left due to the vibe. Canoe? No thanks, we are not so desperate to be up THIS creek without the proverbial utensil.. As for the owner, paddle your own damn canoe.