Canteen

Canteen now thinks they are in the bottled water & coffee delivery business. They bought out Hav-A-Cup and Quality Water. Unfortunately, that includes my account. And I love the certified North Carolina Spring Water. Nobody else distributes and delivers that product in this area now. As a former consultant in this industry long ago, I will make the following observation and recommendation. You need to pay the drivers a salary plus commission on the bottles and product sold. This motivates them to sell more to the customer. This is not the vending racket. We nearly ran out of water, and I discovered the driver is paid a flat hourly rate with no overtime and/or bonus. Stupid. What corporate stool pigeon came up with that great idea? The route salesman took it upon himself to call be back to set the delivery. Not the office. Piss poor. Your communication sucks. And you treat your dedicated, overworked, route salesperson like garbage. Either change your culture or lose loyal people and the business. Its that simple. If you have any questions about the route sales industry I would be glad to talk for a few minutes.

Don't do business with Canteen. Once they have your deposit for the water bottles, and you cancel your service with them; they ghost you and do not respond nor do they give you the security deposit back.....

The sandwiches are expensive and don't include condiments, so they're dry. The meat and vegetable quality is decent. I would like to see this company work with the supplier to include condiment packets in the bags.

Smart Market vending machines are inconsistent at best and literally inoperable at worst. Spent over thirty minutes trying to open one and it simply refused my card no matter what—there are like four ways to open these things and NONE of them work!

It's likely going to take your money & give you nothing. With as often as this happens, I'm inclined to believe it's intentional atp.

Picked up refrigerated load of boxed lunches for children assistance. It was a Saturday fcfs appt, the guy got there right around 10am, loaded the 2 trucks real quickly and left. So if you have an fcfs load, get there at the early time. Really nice people, great cause. (Once in gate, go to back, use the reefer dock to get yourself turned around, it's kind of tight area).

Their machines are rigged! I work at a place that uses Canteen, and lately it's awful! The machines take my money and I fill out one of the envelopes they have to get my refund, but I never get it. This company rigs the machines. Their con artists

Horribly overpriced sandwiches that are absolutely pathetic. $4.85 for this garbage... DO NOT ALLOW THIS VENDING COMPANY TO INVADE UR BUSINESS!