Canton Food Company

No customers service at all, sell vegetables rotten, I returned a box of celery because it was rotten I had misplaced my receipt but they wont accept returns after 24 hours, so I took it the next day since I didn't have a receipt at the time a sales clerk ask another sales clerk to fill out a complaint form I ask for a copy and they ask me to leave the box of celery. 5 days later no call or nothing so I called back they said that they never promised anything that the owner hasn't reviewed the complaint.

It's been awhile since the first time I went there. Now I am ready for my first review. Every time a go there it's really tidy and clean. Very easy to find what need. The bad part is that when you get to the register. They ask you if you are a member. Then I ask how do I become a member and they just leave me hanging. Well, the cashier is Chinese and she is not polite or have any manners. I compensate that with Cheap Steal Deals. I bought a 50lb. Chuck eye roast for less than $260.

Very poor experience. I checked in at 8:00 AM and was told my appointment was the next day, even though it was actually scheduled for the same day. I waited outside for 4 hours before they finally admitted my appointment was today. Got to the door at 11:30 AM, finished unloading by 2:15 PM, and didn't receive my paperwork until 3:00 PM. The entire process was slow, disorganized, and there were no clear instructions provided. Ended up wasting my entire day..

(Look at picture for reference) (Park alongside the little trees in front of the docks) If you’re delivering to this company (circled in BLUE “Canton Foods” ) the area to enter from is marked in (RED) , drive down until you reach the end near the (RED) circle, receiving is where the forklifts are coming in and out from. To exit it’s through the gate at the end marked with (Green) *semis preferably make a right when exiting

Love love this place. If you love Costco and you love Asian food. This is the place for you. This is a equivalent to that. It most of your Asian groceries but in bulks plus restaurant supplies. They have frozen seafood, wonton wrappers, noodles (fresh & packaged), Asian veggies by the boxes, fortune cookies (LoL), beverages, to go containers, cleaning supplies, and so much more to list. I probably left so much more out because I don’t own a restaurant. But this place is massive, 1/3 the size of most big Costco. They do take credit card but only visa and MasterCard. Minimum charge is $50. I don’t think you’re to have that problem you’re going there. I bought things I didn’t know I needed but it was much cheaper than my Asian market (not sure if you can see the big bottle of chili paste in my picture lol). I normally pay $2.99 for the small bottle but that big bottle was like $8. It probably have like a minimum 8-10 of the small bottle in there. Where else are you going to find a box of fortune cookies 270 pieces for $10 bucks. I’m totally giving those for halloween this year. But the one I bought are for the temple for the new year coming up (no need to worries I’m not saving them till Halloween lol) once again happy shopping on a budget :-)

Amazing shopping experience. Excellent service. They have everything.

Great place to shop good quality and prices and the staff that helps you load your merchandise are the best thank you 🙏

I don't know everything that they sell here, but I love the prices of their seafood and chicken, and they are boxed! Excellent for large households, but nice if you can go half with a single person like myself 😊

It's like a mini Costco with a long aisle of reasonably priced seafood and meats with various seasonings and ingredients for Asian and Hispanic foods. We bought a huge case of avocados - 82 in box for like $38. We made a lot of guacamole! and gave some away. If I'm having a BBQ or a big dinner I think it's worth coming to DTLA to buy certain meats and fresh groceries. They are not organic but they're well priced. A benefit if you pay cash I think there's a discount.

Bald guy at the register is rude yelling and demanding my customer number. As I gave it to him he was short and didn't show any customer services skills at all. It was obvious he was there only for a paycheck which I understand but there's at least a common courtesy of customer service. At least look at the person you speak to and adjust your tone cuz you're at work not a social event. And it helps when you thank the person that's partially contributing to your paycheck as well. I actually thank them and the lovely girl counting my items thanked me as the person on register ignore me and moved on to the next customer.

One can compare Canton Food Co. as a Chinese Costco, with the key distinction that membership is not required. However, unlike other wholesale warehouses in the SGV (San Gabriel Valley) area with more à la carte selection, Canton Food Co. almost completely caters to restaurant owners/buyers, making it less appealing for casual grocery shoppers. Although there are volume discounts available, not all "bulk" discount prices are necessarily better than those found at local Asian supermarkets. This, coupled with the effort required to navigate the entire warehouse, raises questions about whether the extra savings are worth the additional hassle. Personally, I find other warehouses such as LAX-C in Chinatown or NTFOODS in El Monte to be more preferable, as they offer a more welcoming environment for casual shoppers and provide a shopping experience that closely resembles that of an actual Costco. P.S. - Private parking lot available with free parking.

Reasonable prices. It is a big store and it is difficult to find what you are looking for if you are not familiar with the store but I was able to find what I was looking for thanks to the staff. They were very helpful and friendly.

Here it is, the "if they mated version" of Ranch 99 and Smart & Final. Near the edge of downtown L.A., just off the 10. All sorts of international food stuffs at really competitive prices, bulk grocery things and great deals on produce. Strangely, not as intimidating as your typical warehouse for groceries. Staff are efficient and helpful. They'll even help load stuff into your vehicle. Canton Foods has a parking lot. Of course, it's good to exercise extra precautions in general, anywhere you are parking in L.A. Better yet, don't go shopping alone; if possible have a companion or two, and park more proximal to the store exit/entrance. ///paranoid little old lady rant/// You'll find many ingredients and general household things, at a very decent price. Extra Yelp star: kool to still have independent grocers and wholesalers open to the public (not just to business owners and restaurants), such as Canton Food Company. Very worth checking out, if you happen to be going through this part of the City.

Great staff!! Amazing prices!! Thry are very anal about taking pics if prices so dont do it (or dont get caught). Fantastic options and very fresh produce!!!

They really have so many wholesale items for less price. I absolutely love that place. I will continue shopping there and also recommend Canton food company to my friends and family.

Great product..even though its frozen..once thawed and cooked..delicious..Very good prices!!

It was a cash and carry wholesale warehouse and now it also accept credit card. It has it's own parking lot and located on the south side of downtown near freeway 10 and 5. It is open to the public and does not require membership card. Price is good on some item but not necessary on all of them.

DOES NOT ACCEPT APPLE PAY!!!!!! Physical Card REQUIRED. Apple Maps/Google Maps show they accept contactless payments but came down and got declined and physical card is required.

Idk what "Luke L" is crying about... this business isn't geared towards individual consumers. Go to your beloved Costco for that. Most places like this aren't even open to the public... so the fact that Canton doesn't require a paid membership or even a business license, is truly a gift. You would have to be really dense to not know how to navigate this place. I have purchased their ribeye roll and sliced it into individual steaks for a fraction of what Costco or any market sells it for. I love that you have the option to not purchase things by the case! Most warehouses don't allow that. I have come here many times and have always left satisfied.

Want to feed your family of 4 for a month for 100 bucks? Buy your groceries here. You'll buy about 10 lbs of anything you'd normally buy but damm are the prices good.

Google maps shows you guys closing at 4pm I just wasted my time driving all the way over there

This place is an amazing place to find things you need for a party cups napkins plates plastic ware , we've been going to this place for a long time the reason I give it a 1 star is because when I went to pay I had gotten 4 packs of napkins from an open box ! When I got to the register I didn't realize that they didn't have a barcode so they called a manager By the name of See ! So she went back to where the napkins were and comes back with 4 packs and tells me that I don't need to be opening boxes that there was a box open ! I turned around mad and told her o don't come to shop and open boxes ! And she repeated there was a box open and I do not need to open boxes! I was so mad she walks around with a mean face I'm sorry but her customer service skills need to change that is not a way to treat customers! Especially accusing me of doing something I did not do! Very disrespectful of her and rude ! So if you shop here Becareful and beware of this rude lady she's is a B! I wrote a complaint about her but I'm sure they won't do anything! In fact one of the worker by the name of Eddie was very polite when I spoke to him and apologized he was very helpful with all the questions I had he deserves a 5 star that what I call courtesy & respect !

Great prices for frozen seafood and meats but since it is a restaurant supply store, make sure you have the freezer/fridge space as they do not have smaller bags for purchase. No fresh/live seafood available. Lots of bulk spices used in Asian and Hispanic dishes can be found as well as drinks. Some Asian vegetables also available. We were often asked if we needed help by different employees in different sections of the store so that was pleasantly surprising. This store was cleaner than another wholesaler that we went to but less selection. Cash or debit card preferred. No membership required. Fairly small parking lot so good luck!

If you are looking to buy items in bulk, this the place to go. Think of restaurant depot and Costco put together! They have food, fresh produce, alcohol, & items needed to run a restaurant. I bought bulk meal prep containers and was very pleased. This place is always busy but the cashiers are quick to check out.

They are very helpful the place is very clean and they have alot of seafood at great prices.If you have a restaurant you will love this place, and if you need to buy in bulk for parties this is the place. They also take you grocery to the car and pack the perfectly! Love This Place!

If you aren't buying bulk then LAX-C is a better place. Prices are not all that great as 99 Ranch usually has better prices and selection for single items and for "bulk" rice. Flour prices have jumped and they didn't have bread flour. Strange. They do have high gluten flour but I wasn't sure how that works for bread. If you want to go and gawk then it's good for that.

Ended up stumbling into this place on accident...... it is an extremely good-priced food wholesaler located in downtown Los Angeles. They have absolutely everything you could ever wish to find at prices that are absolutely amazing compared to any local supermarket chain. Definitely check that out and you will not be disappointed!

Very disappointed. Our company has been shopping here for over 25 years. They would not change a whole box of rooster chickens that we bought they were supposed to be frozen but they arrived room temperature. I will be reporting them to the health department.

2/3/2021: I called Canton to ask a question and was connected with a female employee. This was literally her response-- "Do you speak English? I don't speak Chinese." First of all, I'm not Chinese, I've never been to Asia, I don't have any accent whatsoever, and I speak perfect English. Why is she assuming I'm Chinese SOLELY based on my voice? For the safety of your customers, fire this RACIST employee if she can't be properly reprimanded.

their return policy is horrible, they made my return complicated! I will never shop again

Nice big grocery store that requires no membership You can purchase club store food and reasonable prices. Variety is great came for shrimp, crab and lobster and picked up chicken and veggie dumplings also. They have everything in jumbo size. Parking not ideal but it will be worth it once you enter the store. Cash or credit accepted. Everyone is so friendly and employee are everywhere to help you find what you need. I feel like they are reasonable prices I wasn't disappointed

I am definitely impressed that you can pay wholesale prices without needing to have a membership card like Costco. Membership is optional if you are a business owner and wishes to be tax-exempt I believe. Cash or Debit card only. This will be my new favorite place to go to for cooking up a storm during holiday parties, birthday events, or just stocking up for weeks ahead. They have all types of Asian noodles, curries, seafood, party supplies, Latin food, vegetables, beverages etc The only reason I can't give a perfect five star is because some workers were speeding when driving their warehouse trucks in the aisles. If a customer gets hit, that's high liability. I know some of them probably could not wait to go home because it was close to 5 PM so they were rushing to stock up and put away stuff. I hope the management would give them some precaution.

Great little out of the way place that is part warehouse supermarket, part Asian food emporium; I'm usually stopping in for harder to find items (Lychees, Thai sweet chili, real mustard...), but they also have plenty of bulk items (frozen veggies, rice, 40lbs of big chicken legs). Its a bit out of the (my) way, but worth the trip.

Would get a 5 star but the cashier MARISOL AT REGISTER #007 IS VERY RUDE! If you let someone that disrespectful represent your establishment it will cost you. Get that lady off the cash register. She will make customers not come back. Just let put her in the back stocking vegetables or something. You can't have a business survive with a rude cashier like that Marisol lady at Register #007! Now other staff I noticed were helpful. The staff that takes your groceries to the car are friendly. But that Marisol lady is rude rude rude!! She talks rude to the customers. Shows no respect whatsoever! Do something quick about this rude lady!

We got 40lbs of shrimp it all came out rotten and they refused exchange or acceptance of their own product

Great selections of everything you need! I always purchase my celery from here and you get a lot for your money! The people on the aisles are very attentive if you need help, i was buying juice and has many of the workers ask if i needed any help. Thank you to Luis for helping me in the freezer department, very kind service! The cashiers could be a little more kind but i understand many people are in line and they need to work quick.

It's a clean and organized wholesale food supply store. The employees are helpful and asked if we need help in looking for something. This place is way better than the dirty LAX-C selling expired products. Although, this is a Chinese wholesale, you won't find that many Asian food products. You don't have to be a member. You can just buy the product, don't need to buy a case. They have good prices. Especially on vegetables. Don't expect too many Asian vegetables though. *Tip- Bring Cash. Save money with cash price than credit card price.

This place is horrible! Their management should really do something about lack of organization and customer service. I've been coming here for over 3 years now but during my last 2 visits, I've had unpleasant experience BOTH times. First, I asked a worker if he can help me carry one of the meat that's in the fridge to my cart. He literally looked at the meat product for good 10 seconds and said he's not able to carry that. In the end, I had to ask another worker who just happened to pass by. Second, there was literally no one to help with the carts. The workers were literally just chatting with each other and not helping the other customers. Third, the security guy was horrible. He's just bad at showing signs to drivers to prevent them from getting into an accident. I almost got into an accident while backing out..followed the security officer's orders but other car backing up too! He should've seen that coming as there were also no cars around me. It wasn't even busy. TLDR: workers here don't know how to properly work and management should do a better job at training their employees.

We went on a Sunday. Parking was easy. You need to be aware of people walking to their cars and cars driving too fast in the parking lot. Be sure you have CASH, they don't accept any other form of payment!! This is a warehouse full of products at wholesale prices. No photography allowed in the store. So, the only pictures I took were outside. It is quite dim, but you can see in there. It is mostly items sold in bulk for restaurants, rather than the average family. We found a few things that were considered "loose", as in not in bulk. We were looking for something to do and this was a good thing to do. There is a sign that says "Do not tip the employees". There are people to assist you in taking your purchase to your car and help you load it. We didn't really need help, but the guy insisted. One thing, while you are inside, you are being watched. There are employees in practically every aisle. It could be a good thing, especially if you need help. All in all, we will be back when we're prepared to buy more... and with more cash on us!

Excelente customer service..!! Staff are really friendly manager even the security people are friendly and respectful ... everything is on top lines go fast and Really clean place ..!

I love this place. It's open to the public and the prices and quality are great. I go there to get a few things but I always enjoy looking around and marvelling at the stacked shelves, the 40 lb boxes of all kinds of meats, the 25 lb bags of veggies and everything else. Plus the employees are very nice and very helpful. I've always walked out very satisfied.

Place is amazing! Stop buying meal prep containers on amazon!!! You cannot find a better deal than this one!!! No membership needed and great place for buying food and restaurant supplies in bulk! Staff is very accommodating and helpful. Long lines move very quickly!

Sooo many things and goood prices and helpful people!! Customer service is excellent!!

This place has everything!! Wholesale prices without the hassle. Restaurants and other shops get their supplies here. If you're looking to stock up, look no further.

Best quality, selection, and price for frozen seafood. I asked a random stock associate for some help selecting shrimp for skewers. he gave me a detailed explanation of the various origins and flavor profiles of the types they carried. I actually learned a lot about shrimp that day and ended up with a 4LB box of White Asian 16-20 prawns for about 22$. Plenty of high-quality bulk ingredients for Thai, Chinese, and Korean restaurants like noodles, sauces, dry spices. But also great prices and selection of cooking oil, beer, dairy, eggs, and cleaning supplies. This is also the only place I have found in Los Angeles that sells pink curing salt for curing meats. I use it to make corned beef and sausage. Staff was respectful and no lines to check out. Always able to park right in front and they insist on helping you to your car with your stuff. No tipping allowed! That's why 5 stars

6/23/18 about 1.30 PM. We took a case of fillet. The case was "ALREADY OPENED". But we just took it because is on the top (it easy to grab it right? After we got it we open the case to make sure it is correct and we still there. One guy was walking into us and told us he is supervisor and complanied us you guys can not open the box" and I told him "this is what I bought and also it already open before I took it. And one staff that was there with us in the beginning he knows that the box is already opened told him " that box is already opened". He doesn't even listen us and that guy. He still complained us continuously that " you guys can not open the box and watch the case and told me see, its opened already. " and he stopped talk to us and complained the staff that was with us in the beginning that " you have to watch customer ... don't let they open the box!! I was like very upset and angry how they treat customer like this. He so rude and crude!!!!!!!!!!!!!!! Such a terrible experience. You have to be careful of this staff!!!!!!.

Canton Food Co. should be tagged as restaurant grocery produce supply NOT ethnic grocery.

EVERYTHING you need for a party and all at great prices!! I highly recommend. I agree that customer service approach could improve greatly. A "hello" and "welcome" would be nice! Sadly, that is the case at most places these days. Employers do not prioritize basic customer service training for their staff and this place is no exception. Still give it 5 stars based on quality, range and price of products.

Kinda fun to stroll through and look at the items for about 30 minutes or so. A big warehouse with about 4 or 5 long aisles going all the way to the back, but broken up into about 3 sections per aisle to step over to the next aisle. A number of signs indicate that no photos/videos, nor price comparisons allowed, so I guess there is some issue with that here. A bit fun to look at enormous sizes of everything, but in terms of prices, it's not all that cheap. A mix of well known brand products as well as generic brand items specifically made for Canton Foods, but because the warehouse is stocked with large cases of items, there isn't room to have a number of choices in brand in most of the items. Just randomly checking the pricing on a number of items like Sriracha, fish sauce, taro root, frozen King crab, cinnamon powder, it is actually more expensive here than at other retail supermarkets. Maybe it is simpler for restaurants and people arranging large gatherings to have this place as a one-stop shop for bulk items, but I think that for the average person, it doesn't seem to make sense to get overexcited here and buy in bulk when it isn't cheaper. I was somewhat interested in a large bag of Thai coffee for $2.30 or so, and an olive oil bottle (appeared to be rather liquidy for oil) for $5.60, but just left without a purchase. A couple of times, a worker on a forklift just tried to whiz past me. Although it wasn't exactly dangerous or anything for me, I found it rather rude. I wouldn't count out another visit to this place, just to wander around and look at stuff I didn't see the first time. There was a big tin can of Madras curry that seemed pretty reasonable in price.

This place doesn't even deserve 1 star. They have THE WORST customer service I've ever experienced hands down! They're extremely rude and slow as can be. They take forever to do anything! I honestly hate coming here, I but 99% of my im supplies elsewhere and only come here if I have to for 1 thing if my other suppliers are out of that product. As far as price they're also more expensive then the competition. Don't go here unless you absolutely have to, you've been warned!

So helpful. Everyone wearing a mask. Great place to get your needs for your parties, business or normal daily needs. Love coming here to get my shrimp needs and veggies.

More for food service/ restaurants but it's open to all. You do not need a membership to shop here. They have produce, dry foods, cleaning supplies, seafood/meat (frozen), packaging supplies (bags, pastry boxes etc). Produce items are not labelled with prices you must check the posted daily price sheet. Yes it is kind of like Costco with an Asian twist. Need a 50-pound sack of rice? They have it! Need a 10-gallon jar of kimchi? They have it! Need a 5-gallon tub of green tea ice cream (Mikawaya!)? They have it! If you are in the produce market district and have some time on your hands definitely stop by! Pretty nice and friendly service too!

When I pull out 10 lbs of ribeye steak from the grill and everyone says, "Hey, this is pretty good!", I have to tell them... Yeah, all of these steaks cost me around $57! ... You heard me. When I lived just south of the 10, this was the only grocery option besides the Smart N Final on Compton Ave, and I'm glad that it was the only other option. Imagine Costco with no long lines, membership fees, motorized scooters or "special deals". That's what this place is. Get in, buy bulk, GTFO. Love it. Heaven for those with chest freezers or those who have to cater for a larger than average gathering. Don't be on your phone walking around and watch out for forklifts.

This place is great go to for fruits and vegetables for juicing and their cleaning supplies are priced well . The seafood is pretty good as well .

I just discovered this place and I can't get enough. I am also a Costco member and there are certain things that are a better deal at the "members-only" Warehouse. But so far, I'm definitely going to Canton Food Co. for produce! They have the best prices around for fruit and veggies. Costco can't even beat them. Also, because they are geared towards businesses and probably move product super fast, their produce is super fresh and good quality. As for dairy and grocery, it's hit or miss when it comes to value. The seafood/meat section looks amazing! For example, they have a giant frozen bag of mixed seafood (shrimp, crab, scallops, clams, mussels, etc.) that I can't wait to get my hands on. They have bags and boxes upon boxes of all kinds of seafood and cuts of meat. I've only compared prices on a couple things where Costco and Canton tied, so honestly, you're going to get a deal no matter what. Big plus: amazing customer service! I get stopped all the time and asked if I need help. Everyone is polite and the cashiers are cheerful and love chatting with my toddler. To summarize-great quality products at a great price, but nothing you'd have to go out of your way for if you have a similar wholesale grocery warehouse near by, unless you need CASES of food. Definitely vouch for their produce selection. The whole shopping experience itself is pretty awesome though. *they take credit cards; mastercard and visa.

A Great place for restaurant supplies and grocery by the bulk. It is a one stop shop, almost like Costco, but a down scale version. This is where I purchase some of my supplies for my Sunday meal prep and occasionally the veggies, if they have a really good deal. The workers are helpful and will help you hard to find items, and the check out lines are all open during hectic times, making in and out shopping a breeze.

A life saver and has good prices. When your major food distributor is closed on Sundays, Canton foods is there. When it's not your standard delivery date, Canton foods is there