Cape Panwa Hotel

We love this hotel- hence we gave just had our 3rd visit. |We have always upgraded to a sea view suite on arrival which is generally much better than pre booking. |Rooms are lovely- and presumably at some point- were 2 and made into 1.|Private beach accessible by funicular railway- or very steep steps. |Good shuttle bus to take you down to village- and also shuttle buses to Central, Phuket old town and Patong for small fee. |Good buffet breakfast and coconut bar on beach good for drinks and lunches.

I’ll start by admitting that I’m terrified of boats and usually get seasick just floating on a lilo! But my family has visited Banana Beach many times and finally persuaded me to give it a go. So much of this experience comes down to trust, and knowing Jay from the beach at Cape Panwa Hotel gave me that confidence. His care and kindness towards guests is always clear, so I knew I’d be in safe hands.||From the moment we met at hotel reception, Jay made sure everyone felt comfortable and looked after. He was attentive as we boarded the boat, ensuring everyone was at ease. To my surprise, the ride to Banana Beach was actually enjoyable!||Once we arrived, we were warmly welcomed, guided to our designated seats, and provided with snorkels and masks. The crystal-clear water offered a stunning view of the vibrant marine life, it was like peeking into another world.||Lunch from the beach bar was delicious and very reasonably priced. Before we headed back, Jay let us know that due to a change in weather, we’d be returning directly to the hotel rather than stopping for a second snorkelling spot. That thoughtful update just reinforced how professional and safety-conscious he is.|| I had a fantastic day; far beyond my expectations, and I’m already planning to go again during my next visit to Cape Panwa Hotel in November!

Great hotel, amazing staff and GREAT fun for little ones! Our daughter spent time in Monkey Club and she LOVED it! She is a shy kid and we did not expect her to stay on her own but Beatriz was simply AMAZING and became Kami’s best friend in hours! This allowed us to enjoy ourselves and everything hotel has to offer (and it’s plenty!!!). Highly recommend it! And best wishes to Beatriz ♥️ Kami misses you and we will be back!

Cape Panwa Hotel provided an exceptional experience. With my expectations of my holiday to rest and relax. The on-site facilities were great, multiples pools, beach access and the restaurants were outstanding. The service was always on point from all staff, but Hazel always went above and beyond and provided top tier service. ||Daily cheap shuttles to offsite areas. Close to many places to get a massage. Some small showers this time of year but only last 10 or so minutes and would go away. ||Over all terrific stay.

Due to persistent webpage errors, I haven't been able to rate my stay. But I must find a way to let you know that my rating would be "very bad" and "sad," and I will make every effort to do so—whether through the system review or by contacting headquarters directly. Starting with the service: I was deeply disappointed by the inefficiency. On the first day of my stay (the 15th), I noticed a drainage issue with the bathroom sink faucet and informed the staff, who promised to send an engineer at 8 AM the next morning. Yet by the time I checked out, the problem had never been addressed! I followed up with the staff every day from the 16th to the 17th, but no one took action. Is this turning a blind eye to guests or just abysmal service efficiency? Next, the breakfast was far from appetizing, with a limited variety. In all the 5-star hotels I've stayed in, the breakfast quality is one of the benchmarks for judging a hotel's excellence. For three consecutive days, I only ate to fill my stomach—nothing more. I'd hoped for a wonderful experience, but I'm extremely disappointed. I felt no sense of service here, just endless waiting.

The people, as in the staff, are second to none. So friendly and so attentive and welcoming. This resort is older but still fabulous. The rooms are very quiet, cool and comfortable. I think if I was to come again, I would get a villa with its own pool. The beach is so beautiful with crystal water and soft white sand. The pool is lovely. There is another pool and spa at the beach but it was always full of kids. You can find your own quiet spot as it is not busy here… although my husband says as soon as I review things I wreck them, as then people go! The food is also fantastic and you really should lose weight before you come! We got a great package with food included. The band are lovely and some tourists that come often play along or have a sing. Everyone is so sweet… except the tourists! They seem so unhappy but how could you be here? I highly recommend Cape Panwa Hotel… and up the road so many great massages and stop in at the Sunset View bar for a beer and the view.

We had our wedding at cape panwa in April, we organised it all through the hotel with an amazing lady called Aom! Nothing was too much it was, so easy and laid back experiences everything we asked for and more was given to us. We had our wedding on the terrace and the evening It was super secluded didn't feel like we were in a hotel at all It was right out of the way with amazing views. It comes highly recommended from us and our family. ||We also stayed at cape panwa for 10 days with a group of 8 adults. It was a beautiful stay and plenty to do around with a free bus into the little harbour town with loads of restaurants to choose from. It's not too far from the main town but we only did one trip as we were so busy. We only had breakfast included but it was always fresh and lots of choice for lunch we ate at the main restaurant and the pool! Would really recommend the pool bar and the food It was really great food. ||The only thing I would suggest is if you have mobility issues ask for a room closer to the pool as there are some rooms with a few steps but if you are near the pool you'll be close to everything.

We have just had the most AMAZING 10 days here and it has been so relaxing and peaceful. We had 2 Massages at the Cape Spa and they were ABSOLUTELY FABULOUS, the ladies are so beautiful and helpful and there to make your experience the most memorable, we loved every minute of them. The hospitality that we experienced here was incredible. DEFINITELY BE BACK