Cape Panwa Hotel

Rather underwhelmed to be honest. 5 day stay family of 5 in 2 rooms with breakfast. Limited vegetarian options at breakfast and no halal options at all. Food signs taken away at 10.15am when breakfast is until 10.30am. Staff is rather miserable. Beach is lovely and a good shuttle service running between 2 hotels until midnight. Unfortunately the tram that services hotel and beach was under maintenance the whole week we were here. Rooms were nice and big and housekeeping was good. For the price certainly didn't feel like value for money.

We last stayed at the Cape Panwa Hotel in May 2025, so apologies that this review is a little bit late. Hopefully someone will find it useful.....||We frequently stay at the Cape Panwa Hotel, and it really holds a place in our hearts. This is the ideal place for some peace and quiet, which was exactly what my husband needed while recovering from an illness. ||Our airport transfer, arranged directly with the hotel, worked perfectly, and we arrived at the hotel in the middle of breakfast service.||When we arrived at the hotel, we were met by Maggie (the guest relations manager), who quickly checked us in and showed us to our room.||We had the same room that we've had for every stay at Cape Panwa. We love it's position with views over the beach and out to sea. The bed had been decorated with a huge 'Welcome Back' message from our maid, and there was also a fruit bowl and a bottle of wine on the table.||We booked two afternoon teas in advance of our stay, one to be a Thai afternoon tea, and one to be a Traditional afternoon tea. The Thai afternoon tea is a new offering from the hotel, and we can thoroughly recommend it! We find this to be a wonderfully relaxing way to spend the afternoon. The food served is plentiful and also of excellent quality and variety. Chef Woody, you did yourself proud - Thank you! On the day that we had our traditional afternoon tea, there was torrential rain, so this was moved to Top of the Reef for us. It was lovely - We had the restaurant to ourselves and really enjoyed the air conditioning during the afternoon heat.||We also dined several times at Top of the Reef - Our favourite evening dining experience. The food again was excellent quality and variety. On this trip, we only ate from the set menu, as there is so much choice. I can highly recommend the sea bass - far better than I can get from restaurants at home. Service here is always low key, but attentive and the staff are so polite and look after you really well. Thanks to Supatra for making all our visits to Top of the Reef so special, both for afternoon tea and dinner.||Maggie is doing a great job across reception and guest relations. She's always available and always has a smile. Jakob excels in the role of the Assistant Manager. He's very passionate about his job, is very 'hands-on' and always makes himself available. Both will always go out of their way to ensure that guests are having a great time.||It is always good to see our old favourites - Mhai, Pong, Jhar, Ivy, Sandy, Surasak and Kasim. These members of staff always go the extra mile to ensure that you have the best time possible while you're on holiday.||Also deserving of a mention are Ice (with her beautiful voice and talent at the piano) in Otters Bar, and the resident band who we consider to be amazing in Cafe Andaman.||It is now July 2025, and we are only 11 weeks away from returning to Cape Panwa and we can hardly wait. Aside from this, we already have another booking at the Cape Panwa for July 2026 too! ||A big 'Thank You' to Khun Voytek, for all the things you did for us before and during our stay, it was very much appreciated, and is one of the reasons why we keep returning.||See you all soon.||Sharon & Jason.

What an amazing resort………we are having a fantastic stay. The food at all of the restaurants is wonderful. We upgraded to an ocean view room and it was well worth it. Sitting on our deck in the late afternoon is so relaxing. The staff are exceptional especially our room attendant. Nothing is too much trouble. The massages we had at the Cape Spa were the best ever. The staff there are so professional. |I would like to make a special “thank you” to the General Manager, Voytek Klasicki, for the lovely card and cake that was delivered to our room on my birthday. What a lovely gesture!|We still have a few days left here before our departure. We will definitely enjoy every last minute and we hope to return next year.|Thank you very much to all of the staff at the Cape Panwa Hotel.

Our travel agent booked this hotel as part of our multi centre holiday to Thailand. ||I contacted the hotel beforehand and they organised a driver to collect us from Rasada Pier.|It was about 30 min drive to the hotel and we went up and down a very steep hill to get to the hotel. The hotel is located in a cul de sac on a hill overlooking the bay. ||There is a little open truck that ferries people up and down the hill all day and night to the sister hotel on a little stretch of promenade with street food vendors. There are also some lovely reasonable restaurants in this area along with a 7/11. ||We were warmly welcomed at check in with cool drinks and were advised our rooms were in a section up another steep hill 5-6 minutes climb away and if it was raining we would get wet walking between the buildings. ||We paid for an upgrade to be in the same building as the pool/ reception/ breakfast area.||The hotel is lovely, rooms comfortable and spotlessly clean, the staff were just fine, not overly friendly or helpful, however had I know the spread out layout on the hill I might not have booked this hotel.||The breakfast every day had a great selection of hot and cold food. Plenty of choices for both western and Asian tastes. ||There is a beach at the bottom of the hill with a funicular to make access easier. The sand at the edge of the water can be sharp with coral depending on the tides. Bring beach shoes to avoid a painful swim. ||On our last day we had a late flight and asked was there a changing room to shower and change after being in the pools. |We were told to use the gym changing rooms and pointed in that general direction. ||The shower area in the gym did not have any towels available nor any staff around to hand out towels. After going back up to reception we were told to go and look under the desk at the gym entrance. Not really helpful. ||Overall we enjoyed our stay and glad we had the room in the reception area.

My family and I stayed at Camp Panwa Hotel for five nights. The hotel and the rooms are clean. The staff is very friendly and helpful. Some minor issues that we had were fixed right away. The breakfast was excellent; it was always fresh and varied. That restaurant on the property is also good, with a good variety. The beach is great, with a lot of shade, but the shore was a bit rocky—nothing that can't be fixed with proper water shoes. In the hotel's vicinity are good restaurants, massage places, a pharmacy, and a grocery store.

Due to persistent webpage errors, I haven't been able to rate my stay. But I must find a way to let you know that my rating would be "very bad" and "sad," and I will make every effort to do so—whether through the system review or by contacting headquarters directly. Starting with the service: I was deeply disappointed by the inefficiency. On the first day of my stay (the 15th), I noticed a drainage issue with the bathroom sink faucet and informed the staff, who promised to send an engineer at 8 AM the next morning. Yet by the time I checked out, the problem had never been addressed! I followed up with the staff every day from the 16th to the 17th, but no one took action. Is this turning a blind eye to guests or just abysmal service efficiency? Next, the breakfast was far from appetizing, with a limited variety. In all the 5-star hotels I've stayed in, the breakfast quality is one of the benchmarks for judging a hotel's excellence. For three consecutive days, I only ate to fill my stomach—nothing more. I'd hoped for a wonderful experience, but I'm extremely disappointed. I felt no sense of service here, just endless waiting.

We were booked here by our travel agent and didn’t realise it was set on a steep cliff. When we checked in we were told our room was a walk up a hill and in an another building separate from the reception block. This is also meant you would get wet if it was raining. In the circumstances we paid to upgrade for a room in the same block as reception, block c. There is transport available to bring you up and down the steep hill to the little street down by the sea where the sister hotel is, a few restaurants and a 7/11. The hotel also has a funicular to get up and down to the beach if you don’t want to climb the steps. The beach has a lot of sharp coral at the shore at times depending on the tides so I would advise to bring beach shoes. The rooms are spotless and very comfortable beds. Breakfast was good and varied with the best selection of western food. If you have any mobility issues I would avoid this hotel as there’s no elevators anywhere unless they can guarantee you a room on a floor level with reception.

The people, as in the staff, are second to none. So friendly and so attentive and welcoming. This resort is older but still fabulous. The rooms are very quiet, cool and comfortable. I think if I was to come again, I would get a villa with its own pool. The beach is so beautiful with crystal water and soft white sand. The pool is lovely. There is another pool and spa at the beach but it was always full of kids. You can find your own quiet spot as it is not busy here… although my husband says as soon as I review things I wreck them, as then people go! The food is also fantastic and you really should lose weight before you come! We got a great package with food included. The band are lovely and some tourists that come often play along or have a sing. Everyone is so sweet… except the tourists! They seem so unhappy but how could you be here? I highly recommend Cape Panwa Hotel… and up the road so many great massages and stop in at the Sunset View bar for a beer and the view.