SPIRITBB
Google
I had a truly wonderful stay at Cape Panwa Hotel. As a solo female traveller, I felt comfortable, safe, and very well looked after throughout my visit. Birthday celebrations , 60 years young.||The staff are what really make this hotel special. Dol by the pool was always friendly, polite, and attentive. He remembered small details and made every day feel relaxed and welcoming.||At Top of the Reef Restaurant and Otter Bar, James was outstanding. From the moment I walked in, he greeted me with genuine warmth and professionalism. Dining alone can sometimes feel awkward, but James made it feel easy and enjoyable every time. Supatra and the rest of the restaurant team were also lovely and very attentive.||A special mention to Ice, the pianist and singer. Her choice of music was beautiful and really added something special to the evenings.||At reception, Umi, Ben, and Beatrice provided excellent service. Umi in particular was calm, thoughtful, and really listened, which I appreciated a lot. William from senior management was also approachable and took the time to listen to feedback in a professional and respectful way.||Cape Panwa is not just a beautiful hotel, it’s a place where people genuinely care. I would highly recommend it, especially to anyone travelling alone.||Thank you to the whole team for making my stay so memorable.