s. m. j.
Yelp
The Capital Hotel provides the ideal, I might even say "dream," hotel experience. I would definitely stay here when I have the opportunity and have every confidence in recommending them to anyone.
My husband and I stayed here one night for our anniversary recently (we only live 30 minutes away), and we dined at Ashley's as part of our celebration. I was amazed and delighted at the level of service from the second we arrived until we left.
When we arrived, we walked into the lobby, and the manager had a folio in his hand for our check in. He took us right up to the room and checked us in there (no waiting awkwardly at a check-in desk for service). I had booked our room online, and in the notes mode on the reservation, I wrote that we were celebrating our anniversary. The manager knew this and congratulated us, even noting the year. I reserved the least expensive room they had listed for $180 per night, which was a Queen standard, or something like that, but I wondered if they had upgraded us, because it seemed we had a King standard room. Also, they had white wine chilling for us in the room, and had a bowl of their amazing pecans, too! IN ADDITION, they had written us a card to celebrate our anniversary and wished us well. It was really astounding.
The rooms are simply beautiful and very elegantly appointed. Every last detail is thought of. Yes, the bathrooms aren't huge, but they are lovely and big enough, and have the little amenities that make it easy to get ready. The closet is big enough to put your bag on the luggage stand, and the light turns itself on and off. There are robes and complimentary slippers.
We had a lovely dinner, and after the wine pairings, I was glad we were staying over. I slept wonderfully in the comfortable bed. In the morning, we decided to go ahead and eat breakfast at Ashley's as well. We weren't very hungry, but I had a delightful cappuccino and a croissant and perfect soft-boiled egg. My husband had his beloved Cheerios. (He was so happy to see those on the menu!)
We decided to check out and leave our bags with the bell station so we could zip across the street and pick up our race packets for the Little Rock half-marathon. The woman at the bell station was incredibly friendly and helpful and stored them for us for a little while. When we returned and picked up our car from valet parking (free if you're dining or drinking there, $18 if you're staying there), she gave us little Capital Hotel waters to take with us and made sure we had everything we needed as we left.
From beginning to end, a wonderful, wonderful experience. The Capital Hotel sets the standard for hospitality!