CareNow Urgent Care - Durango & Flamingo

I went to care now at Durango, and Flamingo for x-rays of my wrists. I had a nasty fall. I checked in/ registered online. I waited in the front lobby area for approximately 45 minutes. Finally got taken back …and the total time I was at that office was from 2 PM to 530 pm. Their staff is phenomenal and super nice. I just wish the process would’ve been much quicker than spending three hours there, and 2 hours in the lovely exam rooms. 😳🤦‍♀️🤪 All I had done were the X-rays.

Robin Wellington was the best taking care of my dog bite with stitches. She was very kind and gentle with me. The other girls were great also. The only thing is the amount of time, robin needs more help in the clinic, she had to help others in between sending others to the hospital that were emergencies also and taking care of me.

Did the online check in which told us to come in right away as there was availability. Despite there only being one person in the waiting room upon arrival I still waited almost an hour to be taken back. Once I was back, they did the usual of asking symptoms, taking temperature, etc. which all went well. I then waited another 40 minutes until the Dr came in. Dr was nice and thorough with diagnosis but prescribed me 7 different medications which felt like overkill. Overall least happy with the wait time when I did the online check in to avoid waiting so long, I could’ve waited that hour at home and not in the uncomfortable waiting room. Everyone I spoke to was friendly and helpful.

My experience was great! Everyone was so kind and very professional. I went in for tightness of chest and they did a chest xray right away. Gave me a breathing treatment. Thankfully it was just symptoms associated with the flu but they were so quick from start to finish. I was in and out. Not that I like going to the urgent care but when I need to go this is always been one of my favorites. Thank you!

The team here are amazing. I have an ongoing issue with my ears and, despite always using minute clinic to sort my ears out, today for whatever reason the minute clinic practitioner on duty got it very very wrong and left me not only deaf but also in a lot of pain, The amazing team at this urgent care could see how much distress I was in and saw me immediately, they managed to not only get my hearing back but also undid some of the damage done my minute clinic. The doctors and nurses here are epic and I can’t recommend the enough!

CareNow Urgent Care provided an outstanding experience! The staff was warm, professional, and attentive from start to finish. The facility was clean, and I was seen quickly without feeling rushed. I truly appreciate their care and efficiency—highly recommend!

My family and I always go this location for our UC need, and since we’re already in the system, our registration/check in through the link was easy and fast. We are always greeted nicely by the front desk M.A.and the doctors there are always helpful and thorough with their assessments. I went in yesterday as a walk in for some dizziness and slight fever that I was having for about 4-5 days, and the front desk MA was friendly with my check-in. The wait times are usually an hour, but I was able to be seen with in 15-20 mins of my arrival. My M.A for this visit, Mahjelle, took my vitals and history and made sure I was ok before the doctor came in. Dr.Allen came in, asked my symptoms and then went right in to exam and found what was going on, turns out I had an ear infection! He knew what I needed for my symptoms and explained what was going on and let me know about my prescriptions and how and what they were going to be used for. He put me at ease before I left and made sure I was ok. I really appreciate the time both the M.A.’s and Doctor took with me for my visit.

The last couple times I've been, the wait is a bit long but staff are always friendly and kind which goes a long way for me in a doctor's office. Service never feels like it takes too long when you're called back but staff are efficient so it doesn't feel rushed either.