Tanisha H.
Yelp
If you have loads of time, maybe go here. There were 3 people, one of whom appeared new -/ he needed assistance ringing up my order, working in a small & cramped space. I'm sure was no picnic for them. As a waiting customer the drinks were not made the order in which they were taken & the attitude very relaxed & unrushed/unbothered. I know you don't want the customer to see you anxious, frazzled, or harried in anyway but this was the complete opposite as it seemed like no one cared when the drinks or food came out. Like, "meh, they come out when they come out. Not a big deal." This attitude or at least appearance of the attitude left me with an unfavorable impression.
The matcha drink was good, not great, and it did not taste as though the shot of espresso I requested made it into the drink but I didn't have time to confirm as I needed to make it to my gate in time for boarding.
do have something positive to say. Thank you for having heavy cream & allowing that to be an option. Not many places do, so when I see that, it makes me very happy. Staff was nice, even if they had a laid back attitude.