Carlino Restaurant

Italian restaurant · West End

Carlino Restaurant

Italian restaurant · West End

4

1115 Alberni St #3F, Vancouver, BC V6E 1A5, Canada

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Carlino Restaurant by null
Carlino Restaurant by @ExploreTock
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null
Carlino Restaurant by null

Highlights

Northern Italian cuisine with Slavic & Germanic influences  

Featured on Michelin
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1115 Alberni St #3F, Vancouver, BC V6E 1A5, Canada Get directions

carlinorestaurant.com
@carlinorestaurant

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1115 Alberni St #3F, Vancouver, BC V6E 1A5, Canada Get directions

+1 604 695 1115
carlinorestaurant.com
@carlinorestaurant

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Last updated

Oct 9, 2025

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@michelinguide

Vancouver's Thriving Zero-Proof Beverage Scene

"Carlino offers a creative and innovative approach to zero-proof cocktails, using fresh and unique ingredients to elevate the nonalcoholic experience." - Kevin Chau

https://guide.michelin.com/en/article/dining-out/non-alcoholic-beverage-in-vancouver-canada-michelin-guide
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@michelinguide

Dine Out Vancouver Festival has over 20 MICHELIN Restaurants Participating

"The cuisine is inspired by Friuli, in Northern Italy (as well as neighboring Trentino-Alto Adige and Veneto) and reflects the area’s Slavic and Germanic influences—think braised cabbage agrodolce with pork cutlet Milanese. The menu displays a typically Italian devotion to simplicity, celebrating seasonal produce from local farms." - The MICHELIN Guide

https://guide.michelin.com/us/en/article/dining-out/dine-out-vancouver-festival-michelin-guide-restaurants-hotels
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@michelinguide

Carlino

"It’s only fitting that this verdant sanctuary should be tucked away on a terrace of the Shangri-La Hotel, offering a sense of placid elegance. The cuisine is inspired by Friuli, in Northern Italy (as well as neighboring Trentino-Alto Adige and Veneto) and reflects the area’s Slavic and Germanic influences—think braised cabbage agrodolce with pork cutlet Milanese. The menu displays a typically Italian devotion to simplicity, celebrating seasonal produce from local farms. Freshly made pastas are a feature, in particular regional specialties like cjarsons, a half-moon shape that might be filled with creamy beet puree and gilded with poppy seed butter. At dinner, a family-style tasting option (dubbed “fai tu” or “you pick”) puts the kitchen in charge." - Michelin Inspector

https://guide.michelin.com/en/british-columbia/ca-vancouver/restaurant/carlino
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@exploretock

VANCOUVER CITY GUIDE

"Inspired by the Friuli region of Italy — and more specifically, by one particular Friulian Carlino, the grandfather of a Kitchen Table partner — the menu pays homage to British Columbia and the similarities it shares with Northern Italy. From the mountain ranges and forests to the lakes and coastal waters. As well as the classic Friulian dishes, guests will find specialties from neighbouring regions Trentino and Veneto. Join us and experience the amazing flavours of Northern Italy!"

https://www.exploretock.com/blog/city-guides/vancouver/
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Micaela Wilder

Google
Beautiful space and a peaceful atmosphere. Every dish was delicious, with excellent flavor combinations throughout. The dessert menu is a bit limited, but overall, Carlino is a wonderful lunch experience and highly recommended.

Alina Luchkiv

Google
I just want to say a big thank you to Carlino Restaurant and all your amazing people. I had the best time there for my birthday. We are a family with two little kids, and there’s always a lot of noise and movement, but you guys made it so special and welcoming. You provided such warm service and were incredibly kid-friendly, with so much attention to detail! As a parent, I appreciate every single thing you did to help me relax and enjoy every moment. Thank you all for your kind hearts! The food was absolutely delicious and perfectly balanced — my kids ate everything on their plates. The cocktails were amazing! You can choose whatever you like: non-alcoholic, bitter, floral, sour — all perfectly made with love. I love Prosecco, and if you're on the non-alcoholic side, there’s a great option for you too! I’m so glad I visited this place. I’ll recommend it to everyone I know because it was an incredible experience! See you soon!

leah bosello

Google
Went here for our 10 year anniversary. We were given champagne upon arrival and overall the service was great! Our server knew the answer to all of our questions and was polite and professional. My husband’s dish was the ravioli, which we both felt was disappointing, as was the texture and taste of the radicchio (I am Italian and I know this is a bitter salad). We also had the gnocchi (delish), the artichoke heart, polenta (also great), the scallops and each had a drink which were also very good.

Christian Martin

Google
Being on the Michelin guide, I had high expectations. Carlino didn’t quite meet those expectations. I got the pork chop and while it tasted great, it felt like it was lacking due to no sides. Just meat. One of us got the squid ink pasta which tasted good, but the clams tasted either a bit fishy or not fresh. We ordered two black truffle salmon and they tasted just like salmon. Nothing stands out about it. It came with gnocchi which was pretty good, though.

Yu Tong

Google
We stayed 4 nights in the hotel and enjoyed our breakfast here every day. Vita is so amazing and professional! We had run to a tour and only had 20 minutes left but Vita made it perfect and we enjoyed it so much! I really appreciate the service.

Steve Find Me

Google
Gorgeous restaurant inside The Shangri La Hotel Vancouver. If you enter through the hotel it seems like this elegant and sexy incognito type of experience. The room itself has so much character and beauty, it's very common for picture taking throughout, as you can see the amount of pics I added. The food was very good, high quality. They like to keep you in the room, no rush at all. I will have to say that the chicken Milanese was spectacular, clean oil, friend very proportionately, the chicken was sliced perfectly and tasted great. I would highly recommend this experience. One side of the restaurant is surrounded by trees and we happened to go on a stormy day, so the trees were a big attraction to customers as they appeared to be dancing the whole time. Nice job Carlino's, glad we met ya! P.S. For breakfast make sure you see Vana, she is EXCEPTIONAL and completely raises the bar for the service industry.

THE GLAMOROUS VISUAL

Google
Very nice little restaurant and bar, simply elegant and refined. The food was visually inviting and delicious from starters to desserts. Isabella was very sweet, thoughtful and took very good care of our table. A tasty short trip to Italy...

Liz Y.

Google
Amazing pasta! We got four different pastas and they were all made to perfection. My favorites were the ragu and pesto gnocchi. 1000% would return to try the other pastas. Great cocktail and wine menu too. It was just what we needed after a longgg day.
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Aggie E.

Yelp
Trendy spot ideal for client dinners or intimate dinners with close friends. My friend happened to be an hour late () but the staff were so patient while waiting on me and never made me feel unwelcome. Our server recommended me a mocktail off-menu and it was so fresh and fruity! She listened to what I was looking for and recommended the perfect passionfruit concoction. The carpaccio was good and standard, though I wish it came with more crostini. We needed to order more to finish up the dish. The scallops were perfectly herby and buttery. Cooked to perfection-- not rubbery. We loved the lamb that was cooked to tender perfection. Finally, the tiramisu had a light texture while being rich in flavor. While nothing stood out as being exceptionally memorable, the quality control was really good across all dishes. I would come back!
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Daria E.

Yelp
Amazing restaurant! Found it by accident on our first night in town and came for an early birthday dinner. The food was incredible, everything we got was very delicious, the service was great and the ambiance made our evening unforgettable. Definitely recommend getting the duck! Birthday tiramisu was a very nice touch as well. Would 100% go back!
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Shari L.

Yelp
Decent food with a significant up charge for the location/ambiance. We had the Frico, francobolli, and casarecce al pesto. The frico was exactly as advertised - it tasted like potatoes with fried cheese, which is a crowd pleaser but also nothing special. The francobolli had an eyebrow raisingly small portion (for any pasta dish, but especially once you factor in the cost). It felt more like an appetizer or amuse bouche than an entree. Flavour was okay but not memorable and certainly not good enough to justify the overall cost/portion size mismatch. The flavours in the casarecce were more noticeable and the pesto came through nicely. Also a much more generously sized dish. Service was very friendly, ambiance is upscale with a beautiful interior. Drinks were also quite good - loved the new amaro sour. Overall, decent food but not amazing, and it feels like you're really paying to eat in the Shangri-La. I'd probably go to one of the other Kitchen Table restaurants over Carlino, but could potentially be convinced to pop in for a drink if I'm in the area.
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Abubu A.

Yelp
This is just on the breakfast service. It was amazing food. Egg, bacon and breakfast potatoes and flank steak were all next level good. The coffee latte was amazing and high quality. Service was very very good. Ambiance was cozy, modern and very green. Loved this for breakfast. Highly highly recommend for breakfast
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Clara C.

Yelp
Took my partner here for their birthday celebration and thoroughly enjoyed the calm, quiet, yet beautifully decorated restaurant. The style of the restaurant was really well put together and also made for great photo ops! They also had live music on a Sunday evening, which was a nice touch! For a Michelin reccommended restaurant, the ambience was deserving of the rating, while the food didn't quite exceed expectations. *Must try* Focaccia (5/5) - $10 Taste: Not sure if I was hungry or not, but their focaccia is TOP NOTCH! With a slight, crispy crust and soft moist bread dipped into their olive oil and balsamic vinagrette, this was absolute chef's kiss. Portion Size: Good to share between 3 people Olives (3/5) - $9 Taste: I'm not an olive connoisseur so I'd say that their olives were pretty standard as a side starter. The olives at the bottom of the dish were significantly saltier than the olives on the top because it was soaked in brine. Portion Size: Good to share between 3 people Burrata (4/5) - $28 Taste: Delicious and fresh salad with burrata and pear, which added a refreshing and light touch! Portion Size: Good to share between 2 people Capesante Gratinate (Swimming Scallops) (3/5) - $29 Taste: This dish was disappointing as I found it overly salty and absolutely drenched in butter. And this is coming from a butter lover. I could not taste the freshness of the scallops because of all the overpowering flavours. You had to eat it with the bread for it to taste decent. Portion Size: Good to share between 2-3 people Bigoli Al Nero (Lobster Squid Ink Pasta) (4/5) - $45 Taste: The pasta had many redeeming qualities, perfectly al dente noodles paired with delicious lobster chunks. Yet again, I found that the sauce it was served in was on the saltier side. Portion Size: Good portion for 1 person *MUST TRY* Goulash Triestino (Braised Beef Cheeks with Risotto) (5/5) - $50 Taste: The braised beef cheeks have got to be the award-winning dish. If there's anything you should order from the menu this one is it. From the second the beef hits your mouth, you can taste the red wine that the meat has been simmering in. From there the beef just melts right in your mouth. Paired with the saffron risotto that perfectly balances the richness of the beef cheeks, this was what I call a perfect entree. Portion Size: Good portion for 1 person. [Value for Money] For a more upscale restaurant, the portion sizes served were surprisingly decent. I would say, go with the recommended dishes (their meat dishes) and forgo the seafood. Overall, I'd say that the food is above average, but not quite worth the Michelin recommended price point.
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Anna A.

Yelp
This feels like the type of place you bring your parents to to celebrate. Beautiful room & ambiance, but the food wasn't really anything special and way too high of a price. The waiters were very kind and brought out a candle on tiramisu for our friends bday. I got the veal stuffed pasta and left hungry.
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Calvin L.

Yelp
Terrible food, and its presentation is very bad. You can still see the plastic wrap poorly wrapped around the glass. What's worse the service is just bad. They have some weird sass and attitude. If you happened to stay in the hotel, it's better off to just not include the breakfast, it's not worth it. They count every other side order and give you a check at the end. Oh extra charge for side order? They didn't even warn you when you say add it. They don't have a regular check-up in the industry (like how's the food) and they make it like very transactional. Totally not recommended. There are way better alternatives for breakfast/brunch and Italian nearby: The Red Accordion Cincin Risotrante + Bar Tableau Bar bistro Archer Hello Nori
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Del A.

Yelp
Ambiance: 4/5 Service: 4.5/5 Food/drink: 4/5 Overall: 5/5 I came here to try the apertivo hour which runs daily from 3-5PM - with the purchase of any drink you receive a charcuterie plate with some cured meats, cheeses, olives and bread. While the drinks were a little pricey - the alcoholic cocktails range from $16-$20 with the non-alcoholic cocktails ranging from $9-10, I was pleasantly surprised by the size of the charcuterie plate that came with them! The drinks both tasted great and so did the plate. As for ambiance, Carlino is gorgeous on the inside but I took one point away as some of the tables weren't wiped off properly and it looked like the owner/ a manager had brought in their baby who was loud the entire time which ruined the atmosphere a bit. The server and bartender were both super friendly and my server only knock was that there was a bit of a delay between when the brought the drinks out and when the charcuterie plate came out but no major complaints there! While Carlino is a fairly expensive place to eat a full meal, I really enjoyed the aperitivo hour here and would definitely come back for it!

Xiangchen Z.

Yelp
I ordered 4 dishes, and after 2 hours, I just had one side dish for now. I think I might just starve to death here. Actually we are celebrating my wife's birthday here, we were happy at the begining and thanks for the experience here, we had a starving birthday. I know I'm not qualified for a ITALIAN FINE DINING restaurant. I might learn Italiano and get a Italian PR to be qualified for this restaurant next time. Thanks from Italy.
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Beverly Y.

Yelp
Highly recommend! Had a wonderful dinner with family at this restaurant located in the Shangri-la Vancouver hotel. The food was just perfect and prepared with pride and love. I think my pasta dish was the best of everyone but I'm sure each felt the same about theirs. Love Lisa Rose as our server and she was so unique as just being herself in serving us. The restaurant was packed and a bit humid but we loved our table which was isolated. Great place for our family gathering and definately recommend. Parking is valet or self underground with a direct elevator to the restaurant. Enjoy! Mahalo and Aloha
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Zinabe A.

Yelp
I went for brunch it was quiet the ambiance and service was good,our waiter was nice and very attentive. Would want to come and try the dinner menu.
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Stephanie M.

Yelp
We came for happy hour on a Tuesday and ordered a garibubbly for drinks. With drinks you can get whatever you want from the essentially huge charcuterie board. They have a vast array of meats, olives, cheese, spreads and bread. I think for the price of a drink this is a pretty decent deal. But knowing me, I couldn't just get that. We stayed till 5 and ordered a couple items from the main menu. We got the carpaccio and the foie gras. The carpaccio was okay. The truffle and Parmesan were way too overpowering on the beef. The crunchy bread went really well with this dish though. The foie gras was the better of the 2 dishes. It was creamy and luscious. The raisin mostarda went perfectly with this. The server offered us extra bread with the foie gras as obviously 3 pieces was not enough for the amount of foie gras provided. I would have preferred this dish to be served with the crunchy bread from the carpaccio dish as I felt the crunchy texture would have accompanied the creamy foie gras better. We also ordered espresso martinis for dessert and this was definitely one of the best espresso martinis we've had. It was creamy yet strong and definitely makes an impact. Would definitely order this again. At the end of the meal, they brought out 2 cookies as a little dessert. Nice little touch if I could, I would give this place a 3.5 out of 5. Overall, the service was really nice. The atmosphere was relaxed (don't sit at the table near the door as it gets really cold) and not pretentious. The aperitivo deal is definitely worth it if you are a big charcuterie board fan. I would need to go back to try their other items but from the ones I tried it's not bad. Get. The espresso martini.
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Sarai A.

Yelp
Located on the 3rd floor inside the Shangri-La Vancouver, this restaurant is marketed as a Michelin guide recommended restaurant. Unfortunately I think it fell short from that for myself. I stayed at the hotel so I came by for happy hour and the restaurant was empty, a few days later I came for dinner and the restaurant was empty again. Of course they have no control over this, but what I will say is if this restaurant is so highly rated why was it so empty. When I came to the front desk, I was not greeted I had to make myself known so that someone would come and help me. Once seated my waitress was amazing, both cocktails I received were very delicious. The food was lackluster, came out room temperature at best. I didn't say anything, funny enough a table right next to me complained about how their food came out lukewarm and wanted it remade. The ambience is very beautiful, gold accents a very picture friendly place. I would definitely not be in a rush to come to this restaurant again if I were in Vancouver.
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Rod B.

Yelp
Everyone enjoyed the food. Great service. Sunday night they had live music. Frico was amazing if you like fried cheese (who doesn't?). Cjarsons was a hit as was the rissoto funghi. Definitely will be coming back
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Rizza S.

Yelp
I'm reviewing the NYE menu from Carlino. I thought it was pretty amazing for the price. $130 per person for a 3-course meal with prosecco. Additional $70 for wine pairing. The wine pairings were excellent. I had this 11 year old wine from Sicily for my entree. The service was impressive but then again 20% of gratuity was included in our bill. We don't mind though. The servers were there on NYE to work instead of being with their families. They deserve more compensation. Now what can I say about the food. The amuse-bouche was this crab salad in a crepe. It was delicious. I could've eaten more. I had the pan seared Foie Gras. It just melted in my mouth. The wine pairing compliments the Foie Gras. For my entree I had the sea bass. It was cooked to perfection. Crunchy on the sides, flaky on the inside. It tastes milky! I love it. The 11 year old wine pairing for the entree was excellent. The dessert was really good too. I just wish I had more strawberries because it goes well with the wine pairing. The service was attentive. Our server that night was very knowledgeable about the menu. Our overall experience was awesome. If I'm not mistaken Carlino used to be Market by Georges. Renovated and renamed to Carlino.
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Audrey T.

Yelp
Had a really great experience at Carlino for my friend's birthday! Easily made a reservation online via Tock - there's a deposit to secure the booking, but it gets refunded afterwards back to the card. We decided to go for the fai tu dining experience ($88 per person). It's a family style tasting experience where the chef picks the dishes! We started off with some bread and olives. The bread was warm and fluffy, and we were given a generous portion of olives! Next was the frico. So yummy! Can't go wrong with fried cheese. Great bite with the potatoes and onions. The liver dish came next and it was so creamy and smooth with great umami. Paired perfectly with the bread and came with a great jam too. Next up was the pasta - they actually gave us two different types of pasta and I forget their names but they were so good! The star for me was the duck breast. Perfectly cooked and came with vegetables. We ended the night with an americano and some desserts. Great service!
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Jon L.

Yelp
For Mothers day....we decided on trying Carlino as they were offering a brunch board. Aside from the board, it also comes with 2 coffees and mimosas or champagne. Such a good deal. Everything on the board was delicious. From the bacon to the prosciutto to the strawberry cakes ...except the potatoes. They were bland and not seasoned at all. The bacon and egg soufflé was also cold when it hit our table. No butter was also offered for our bread. I asked for some, but it never came. So i didnt press further. But what irked me off the most was when i told my server to serve the coffee at the same time as the food bec the coffee will be cold. Instead of doing this, coffee was served before the food. And of course, it became Cold and undrinkable for my taste. When i asked for a new cup, she instead wanted to pour hot coffee unto my cup of cold coffee, claiming she was gonna top it up to make it hot. How does that work? Lol. I merely laughed at this and said to pls give me a new cup. And of course i said; " i told you so" for bringing the coffee first. She did apologize. Maybe she was new and got rattled, i dnt know, i got my point across in a very respectful manner. I guess, servers should be trained in proper service and listening skills before being deployed. I still Enjoyed my time, but thought service could Surely be improved. Still, i want to dry dinner service next. Cheers! Happy eating!
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Tiffany C.

Yelp
The bread is not free. The waitress will ask if you want some bread for the table and maybe olives like it's free but it's not free it's $5 and the bread isn't even warm. The food tastes okay. Very overpriced. Our waitress was weird. She called us a couple of nerds and said we get around because it wasn't our first time in Vancouver. Ugh.
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Chris C.

Yelp
This is a great space well thought out and designed. Fantastic cocktails and lots of Italian origin wines you don't often see including some delicious higher end bubbles. For Happy Hour, they currently offer it seven days a week from 3-5 with some comp snacks with beverage purchase. I don't believe there are any HH drink features. Only offered in the lounge which has a handful of tables and some bar seats.

Kristina A.

Yelp
We made reservations for our last dinner in Vancouver. We were greeted by Stella who was a delight. The restaurant was beautiful with lots of greenery that made it feel like a garden. Our server (I think Aiden?) helped us choose cocktails from their extensive list that perfectly matched our tastes. The food was mouthwateringly delicious. I asked for bread so I could soak up the broth it was so good. A really great experience for our last night.
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Patricia F.

Yelp
Triple date night! Honestly been a couple years since we all sat at the same table together. Loved seeing my friends at this beautiful cove at @carlinorestaurant Wish I was more on the ball and took a photo of the space. Absolutely gorgeous. The service was impeccable and food absolutely delicious. You'd think we ordered one of everything but we didn't! Cocktails were we had New Lease and Notorious F.I.G. My favourite appies and side dishes were the Tuscan kale and tartare. For mains we had risotto nero which had lots of different seafood items including one of my faves octopus. It was a bit "loose" for the risotto but was very tasty. We also had the Holstein Dairy cow steak. Cooked to perfect and tasty.

Julie J.

Yelp
I'd highly recommend this restaurant for breakfast. There must have been 1/3 pound of meat (sausage plus bacon) in my All Americana breakfast. It was delicious and neither my husband nor I could finish our meals. Service was perfect. The ambiance was nice, too. As a side note, lots of places in Vancouver no longer take cash so we actually left 49th Parallel when we got to the front of the line and saw "no cash." It's not that we couldn't have used a card. It's just that we want to support businesses that provide the cash option and we had Canadian bills to use while traveling. Anyway, Carlino takes cash!! Yeah!!
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Henry C.

Yelp
So I was staying at the hotel next door and I ate a few times at this restaurant! The ambiance is definitely higher class very elegant, not a place that you'll just go with shorts and a muscle shirt if you know what I mean! It has a full bar and there food is pretty good! Music playing in the background and during dinner time everyone is just having a great old time! I had there chicken heart special which was good! Chicken gizzard special which was interesting lol definitely something you wanna try if you like weird foods and the Fish cod was surprisingly good! It's like mini fish and chips lol. We had like tapas brought to us and the steak and fish was good! Customer service was great! Our server was funny and full of life! Definitely a pleasure to have her as our waitress! Definitely a spot you wanna bring a date to or a business netting depending on the time!
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Drea S.

Yelp
Came here with friends to celebrate my birthday and they were just so accommodating! My friend Rufina booked days in advance. The place was just beautiful! Felt like we were back in Northern Italy and the live music was such a wonderful addition to the place! Made the place cozy! The food they were serving was brunch and the menu was limited, but otherwise sooo delicious! The drinks came in so strong, but so smooth! Doesn't hit you too hard either! It was a lovely place to catch up with friends and had a wonderful view of the bustling city! The dessert was by far the best thing!! THE BEST TIRAMISU SINCE ITALY FOR ME!! Ahhh! Looked huge but finished it in a heartbeat! Will be back!!
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Jeremy L.

Yelp
Carlino's menu is a delightful fusion of Italian and Canadian flavors, leaving our taste buds dancing with joy. Don't miss their heavenly pasta dishes and beef tenderloin with truffle! For a perfect ending, indulge in their decadent tiramisu. With every visit, Carlino's commitment to quality shines through, making it a must-visit culinary destination in Vancouver. You'll leave with a satisfied belly and a smile on your face.
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Evelyn W.

Yelp
This is a Michelin recommended restaurants, I went here Saturday morning Italian Baked Eggs Bolognese meat sauce with two eggs on top. Also baked potatoes and butter fried bread on the side. The eggs are too hard and there is no special aroma or flavour. You can just make it at home, nothing special Egg Benny w/ gravlax dill cream cheese Ok but I think we can have more veggies or fruits as a side instead of potatoes Latte/Cappuccino Their coffee is plain, and they don't ask for milk alternatives Daily Pastry This cinnamon roll taste like overnight buns... . The environment is very good and there was even live music in the morning, but the taste is just on average Carlino Shangri-La Hotel 3rd floor
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Myra L.

Yelp
4 stars only since service was slow our server was nice but somehow also it seems at times we've been forgotten.. we had to ask other servers to help us get some stuffs for us. Food was really good though, just too bad that the food and service were not at par to each other. Even with the reservation that we had, we had to wait for 10-15 mins before we finally got seated. Will we go back? yes, to give it another chance and hopefully, service will be better then.

Stella Q.

Yelp
My boyfriend and I ate everything the same yesterday until he had take out from this place and got food poisoning.
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Mike B.

Yelp
Carlino was beyond exceptional. It was perhaps the best meal we've ever eaten. Yes, possibly ever. The ambiance was wonderful too; the designers for this restaurant did an incredible job. We were staying at the hotel so access and making a reservation was a breeze. We did the "let us cook for you" option and left more than satiated and incredibly satisfied with every single dish. The scallops were especially delicious. We'll be back anytime we're in Vancouver.
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Nancy L.

Yelp
Fantastic experience from start to finish. After learning we had never been here before, our server took the time to explain and share details for all the pasta dishes and entrees. We actually wouldn't have even ordered the goulash if she didn't mention that the beef was wagyu. The goulash ended up being my favourite dish for its richness and complementary flavour profile. Other highlights: the housemade ricotta in our appetizer was unlike any store-bought ricotta I've ever had, the lavender panna cotta was like eating an earl grey tea latte, and the servers were seamless with changing plates and utensils throughout the meal and checking in without being overbearing. The restaurant was surprisingly big with a couple sections that look like they're able to be blocked off for private events. The decor is each space was pretty unique too so I imagine sitting in the lounge would be like a totally different experience. The bathrooms were honestly a really pleasant surprise too! Very luxurious-feeling and spacious.
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Gunay S.

Yelp
As for Italian cousins it is not the best choice. Be ready for: 1. Small portions 2. Overpriced food 3. Mediocre presentation 4. To be charged for 3-4 bottles of water ( $7 each) however I don't believe we had so many However, I would give 2 stars only for ambiance.
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Matt Z.

Yelp
Phenomenal elevated italian good with great atmosphere and friendly service. Make sure you try their drinks too!

Ricky L.

Yelp
We went to Carlino for dinner on a week day night, and the overall experience is mediocre. New management (including chef) took over a couple of years ago so apparently Carlino is no longer affiliated with Shangri-la Vancouver. - Food: 3.5 stars (We ordered antipasti, market seafood, polenta and dessert. Nice presentation overall all but it took way too long to serve) - Service: 2 stars (Not sure how happy their servers are as most of them seemed robotic and emotionless) - Ambience: 4 stars

K C.

Yelp
Mediocre food, overpriced Italian restaurant. Portions are small. Dishes are not authentic Italian dishes but more fusion style. Pasta selections are very weak. Not sure what the hype is. You will be forced to order a large Pellegrino water no matter if you choose flat or sparkling water. There are much better dining options on Robson Street located just a block away.
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Oliver S.

Yelp
This place gets less then one star if possible. First of all they food is not that great. For a hotel breakfast even a buffet would be better. On our third day the hostess did not even wear a mask although every other employee had been wearing one on the 2 days prior. My biggest gripe is that they threw away my baby's silicone cup thar we accidentally left at the table. No excuses for them here. This was on our second day eating here, we were staying in the hotel so they knew our room number to bill the room, and the cup was obviously not disposable. When we asked if they found it they 100% lied and said they did not find anything. For a restaurant in a 5 star hotel this is probably the worst service I have ever received.

Tim J.

Yelp
Beautiful, classy and not pretentious...and flavourful dishes plus charming servers. I LOVED their ragu and haven't had such good pasta since the last time I was in Italy. There are multiple areas to sit that give a different vibe so plenty to choose from for small or larger groups too. I love the colour scheme, light fixtures and lighting itself, and the bar lounge is super sexy.
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Asmina H.

Yelp
Beautiful ambiance, big place. We were disappointed with the pasta. When it came, it was Luke warm so we sent it back to warm up. The food was very salty. We asked for bread to soak up our sauces in the pasta. We were horrified when we saw a charge of $10 for the bread and separate charges for butter and olive oil on our bill. We did not even touch the olive oil. There was no mention of charge for the bread. All in all, we were very disappointed, as it did not meet our expectations and we paid a lot for a substandard meal.

G S.

Yelp
Ordered their seafood soup. It came luke warm and found it salty. We had to send it back and again came back just warm. We got charged $5 for olive oil and $3 butter that came with our bread. Service and decor was good.

Don B.

Yelp
Terrible experience...avoid! Poor management and treatment to myself and partner who dine out 2-3 times a week. So many better choices available in Vancouver.

Kim C.

Yelp
This was my second time dining at Carlino. Great atmosphere. Try the fish special. So good.