Carlisle Bay

The staff at CB are like my second family. Everyone knows my name and they always greet me or wave to me wherever I am. The staff are CB's best asset and they are in high morale following a change of General Manager and improvements to the hotel. Rajiv Malhotra is doing a great job and I am hopeful he will stay in situ for many years to come. He seems to be someone who gets things done. If you are a guest, you will almost certainly meet him as he makes a huge effort to talk to everyone.||The Ocean Suites have been updated and look lovely. These changes were desperately needed. The beach Suites will be done in 2026. Deonne Maxim gets a special mention for all her help and attentiveness on the room front.||In addition, the hotel reception looks much improved after dispensing with the hospital green colour and getting some screens and new furniture. The tiling around the pool has been changed so it is less slippery and cool to walk on. The furniture in Indigo restaurant has also been upgraded so that the chairs are now comfortable and far lighter than the previous ones.||Food in all the restaurants is really good and all the staff are helpful and friendly. Special shout-out to Larry who was amazing when my friend fainted. To be honest there are too many other amazing staff to name them all.||So in summary, I had a great time and I've already booked my return flight for next year.

Visited the beach which was nice and secluded. Was told that all the beach is free and walked across the steps to the hotel with no issue, Very nice beach. Beaches hopped to Darkwood and found a roadside local food stop which did everything and had my best meal in Antigua so far 😜

The staff is exceptional. Every staff member we encountered seemed intent on making our stay the best it could be. We were delayed due to snow storm departing NY. Throughout our stay management was attentive and accommodating. |My husband and I visited with our daughter and son in law and infant grandson. |The resort is very family oriented and the the baby’s room was fully outfitted with essentials to make their stay very easy. |We had ocean suites which were recently renovated. |They were very comfortable and offered beautiful views and easy access to the beach. |We booked through Amex fine hotels. |We were afforded late check out but unable to upgrade rooms due to lack of availability of rooms. This was expected during high season. |The restaurants offered diverse menus. |We opted for the all inclusive which is a must have. |Without it, your food and drink bill would be very costly if you are mostly eating onsight. |We enjoyed our stay and will definitely be back. |Shout out to Leanne @Indigo for her outstanding service and the beach guys working tirelessly to serve us all day in the beach!

My family and I really enjoyed our stay here. We had rooms that were a step away from the beach and were always greeted with a warm smile from the staff there. Sydon stood out as one of the beach staff who went out of his way to make sure we were always taken care of and took time to make sure we had a great trip. We were very fortunate to come across such a beautiful place and welcoming staff.

Stayed in one of the newly renovated ocean view rooms. Fabulous. Staff were wonderful. Breakfasts outstanding. The Jetty and Indigo were on the most part excellent. East and Ottimo were disappointing. The staff in East not up to the same standard as elsewhere in the resort and the food pretty uninspiring apart from the dynamite shrimp. Ottimo had the most unusual chairs/ table set up which made eating uncomfortable. The food offering was average at best, and again service not on par with other areas of the resort. Housekeeping was inconsistent and apart from not having our room serviced one day (this was rectified on the same day/evening) I constantly had to request more shower gel and other toiletries. Most disappointing. Finally, the forensic checking of our bill at the end of the holiday. There appears to be a problem with the accounting system, keying of information as despite photographing each signed receipt spurious amounts appeared on my bill. Happy to say these were resolved eventually but this shouldn't be the case and taints the experience at the end of your holiday. Notwithstanding the above on reflection I hadl a fantastic stay and I would recommend this resort.

I cannot rate this high enough. We stayed in a 2 bedroom beach villa which had fantastic amenities. The resort itself is clean and has great amenities, you can go snorkeling and there are 4 restaurants. The staff is outstanding. The only negative is that there are many children running around.

We've been reminiscing about our early February vacation for the past few weeks because we were so happy with our stay and experience at Carlisle Bay. EVERY single person on that staff are amazing people - I've read reviews saying the staff was average - which is shocking because they all felt like family. "Above and beyond with genuine care" is how I would describe their team. We brought our 2.5 year old (first time traveling overseas with him so we were nervous) and they treated him like their son. The beach is incredible, the property is beautiful. Since we had never been there, we opted out of the all-inclusive food/drink option which in hindsight was a mistake because every restaurant had great food - so I would recommend unless you plan on dining off the resort multiple times during your stay. The kids club was a game-changer and although we were hesitant at first, because we did not know the staff, it only took a little time to realize why people choose Carlisle Bay to also entertain and care for their kids. What we also loved about the resort was, it never felt over-crowded and was lively enough, but also the perfect spot for R&R. 5/5 stars and there is no doubt we'll be back. Thanks again to the Carlisle Bay staff - we miss you!

It’s quite rare to find a hotel the size of Carlisle Bay (nearly 90 suites) that feels big when you’re there but still manages to offer a completely personalised service where everyone remembers your name and breakfast orders daily.||The resort is absolutely impeccably presented. It’s not grand and opulent but understated and homely. It’s refreshing to visit a hotel where all the staff are so well trained and everyone seems to care about guests. Particular credit to Jason behind the bar and Leanne in the Indigo restaurant. Both have an infectiously upbeat view on life that completely takes you away from the City mindset.||If you can get a newly refurbished room, you should. The fact that water sports are included is also a great perk and we went out on kayaks daily.||Quite a few people in our group had specific dietary requirements (kosher) and the hotel were able to bring in kosher meat and adapt menus to reflect their needs. The food in restaurants was good, particularly the bircher muesli at breakfast. It would be nice to see some variety and changes day-to-day at breakfast, and Ottimo restaurant could improve their menu (I found the pizzas a bit tasteless) in my opinion, but otherwise the food is consistently good.||Overall, a great stay. There’s quite a few people that regularly go back and it’s easy to see why.