Casey J.
Google
I ordered a frozen lemonade, thinking it would be similar to Chick-fil-A‘s, you know, good. Instead, they give me a disgusting little frozen pink drink that was apparently frozen strawberry lemonade… And when I told them I wanted a frozen lemonade like in the picture, the whole staff looked at me like I was an idiot, saying, “Oh no, that’s the only flavor.” Hmm, little funny because in the picture it shows both flavors and gives them both distinct names… Nothing but bewildered looks, still. I tried to consume this disgusting beverage, which is nothing like Chick-fil-A‘s btw. It’s a grotesque, sugary, frozen concoction entirely unfit for human consumption. While I’m waiting for my food, I took maybe two sips before I got sick to my stomach.
When I bring this fully unconsumed beverage back to the counter to get my food, they greet me with yet another pink lemonade, this time unfrozen. I want neither of these nasty beverages. I explained to them that I would simply like a large fountain drink, which is beneath the price what I paid for the lemonade.
The 17-year-old kid of a manager thinks I’m trying to hustle him or something and argues with me over simply providing me with a large cup, so I could just go get a basic fountain drink, which was less than the price of the frozen drink I ordered. I literally just wanted water to wash the disgusting taste out of my mouth!
Anyway, the drink was gross, the food was gross, and the customer service was absolutely disgusting.