Melissa C.
Yelp
Went tonight before 6pm for a belated BD dinner and out of all the joints in town I pick this place (drove in from Galveston too)
Had the pleasure of server, Monica...NOT; she was the worst.
Took just short of 5 minutes to be acknowledged (too long in my book) and then after we were acknowledged and got our .99 cent margarita( tasty but weak) she
disappeared, and by that I mean...waited on all other tables but ours.
When our party of 4 was complete...(about 615pm) as soon as the 3rd and 4th person sat down she cane to table and asked, "do you know what you want?" Umm, can they open a menu first? So, this chicks timing was all off.
At that point we did order appetizers (queso and guacamole) and more margaritas (oh! But, let me say...the guacamole needs some attention...should be ashamed serving a smashed avocado with no spices or ingredients)
After appys were delivered, it took 15 minutes before she checked on us again. She was around too..waiting on the booths along the wall but never looking our way so that we could order our entrees.
20 minutes in of eating appys...she asked if we were ready to order? We did. Food out in 10 minutes. We got the el torrito and the camal...it was good. Refried beans were too salty though so no one touched theres.
Now, another 20 minutes go by and as we watch Monica wait on all those booth customers, she never acknowledges us. (she's just soo close but yet...so far)
We never got refills on water or coke. We never got asked if we needed anything? Soo, at the 25 minute mark I follow her to the back and tell her I'd like a to go container and the check; she brings it to us, says nada and leaves. I mean, rude much?
Monica you 90% ruined my experience; 10% was the food.
But, being the decent people that we are we STILL TIPPED ms indifferent 25%...she truly did not deserve it though.
PS--while checking out at register we noticed and bought a "worlds finest" chocolate bar...(obviously someone there has a fund raiser and was using the register as a selling spot) they charged us $1.50 but, the wrapper on bar said $1.00...sooo, what's that about?
Food wasn't good enough to return. Service sealed the deal. No mas Carmela. You and Monica can have it.
Adios'