Kathy S.
Yelp
I have eaten here in the past and it is enjoyable. Normally, excellent wait staff, but today really turned me off.
Our waitress clearly did not want to be there.
She came and got our drink order, and we waited near 10 minutes. I got a hold of the woman, that I think is the manger (at least she has always been there in the past, and told her we are still waiting for water and someone to take our order.
Finally, the water arrived. We didn't want to miss opportunity to not get her again so we asked she take our order.
I realize I did not get a straw, so I had to flag someone down who eventually brought it to me.
The food was not up to par. I asked for some parmesan when it was delivered and she said she'd get it to me. Considering the wait resulted in my own food getting colder and colder, I decided to get up and find it myself.
I did watch the other staff, you had one side of the room where periodically, the waitress kept checking on her clients and filling both tea and water very regularly. I had to flag someone down for some water.
The lasagna was very salty even before the addition of parmesan.
We finally asked for our checks and take out boxes. She was kind enough to place it in to go boxes herself.
It is unfortunate that a nice meal can easily go down the drain with bad service. I don't see a return in my future.
What was most disheartening was attitude. If you don't feel like working, please let them go otherwise you risk losing customers.