Carnival Palace

This hotel was perfect!! First of all, the staff was amazing. There were two women in particular that worked the night of 8/22. I told them it was my son’s birthday the next day. When we got back to our hotel room after celebrating the following day, the hotel had decorated our hotel room with a big 6 balloon and lots of other balloons. They left a thoughtful note to him too. This meant EVERYTHING to him. It was so kind and went way above and beyond our expectations. Thank you so much for helping to make my son’s birthday truly unforgettable. The room was set up perfect with sliding door between where my husband and I slept and my child. Nice, spacious shower, lots of seating and the room felt comfortable and spacious. The air conditioning worked well, too. The breakfast was great and included a variety of foods. My kids were obsessed with the waffle cookies. I really have nothing negative to say and I would stay here again, without hesitation.

Amazing hotel! The staff were just fantastic. Nothing was too much trouble. We came to Venice about 23 years ago and had always wanted to come back. Just amazing place. They gave us a few excellent recommendations for some local restaurants which were spot on. Although it was a good walk to the centre of Venice (hence the 4 stars, but there isn't anything they can do about that), it meant we had some amazing long walks. We got a water taxi from the airport and that was worth it. The best way to get to the hotel. Happily come back to stay here

As a well travelled couple to Venice we loved this hotel. Short walk from train station. Quiet authentic area of Venice. Hotel immaculately clean, fantastic breakfast and very comfortable bed in a lovely cool room.

It is a nice hotel in Venice when you enter, you’ll be greeted with people who will help you get the luggage up the stairs in front of the desk and then there’s a refreshing drink next to you is free. You could take it whenever you want when you arrive to the hotel after a long day, you get to enjoy very nice orange water or lemon water. I like the orange water more. There are rooms that are looking out to the river in front. There’s a water bus station on the left or the right of the hotel. The stations are for you to go to the station or the airport as fast as possible.

Our arrival at Carnival Palace was very welcoming. The staff were friendly and very helpful. The location was fantastic. Away from the crowds and right next to the Vaporetto stop. Nice restaurants in walking distance. Had a great time, would stay again!

We loved Carnival Palace!! In a safe, quiet neighborhood! We loved the easy close by restaurants. The staff was so friendly and everything in the hotel was beautiful. Loved the bar there and the bartender! The breakfast was wonderful with great attentive staff!! Thank you so much for everything!!

This hotel was absolutely beautiful. It was our first time in Italy and I am so glad our first stop was this hotel. The rooms are beautiful, the shower is amazing, beds are one of the most comfortable I’ve been in when traveling. On top of that the service is immaculate. The staff is so kind and friendly. I couldn’t recommend this hotel enough. The breakfast included is cherry on top!

What a nice surprize when we arrived at carnival palace. As everyone may very well know, when you go to very touristic cities hotels are usually old, not maintained, rooms are extremly small and not very plesant. Carnival Palace is exactly the opposite. Very nice and super clean. Very stylish and rooms are very decent size. Having a very nice continental brekfast at a beautiful garden only adds to the excellent experience. The hotel is next to the canal and the boat station is only next to it. Beautiful place to stay

I can't say enough about the Carnival Palace and its amazing staff. It is a lovely hotel that sits on a canal in North Venice. A quiet area, close to the Tre Archi Vaporetto stop, you can easily reach THE spots you come to see in this water world. Start your morning in one of the two breakfast rooms with a vey nice buffet. Finish your day with drink at the cozy bar. I would stay at the Carnival Palace again without hesitation. 43

Loved that this hotel had everything they advertised - A/C that actually works and room configuration that was perfect for 4 adults although the mattress could be better. The WiFi was poor. It all went downhill when I asked the front staff associate (middle aged man with dark curly hair) about hiring a porter service. I asked this man this question at check in to which he replied that I can request it at check out. 1 hour prior to our train departure, I requested a porter service and he curtly tells me that we can take the ferrovia water bus to the train station. As I am traveling with older people and due to the heat of the summer, I wanted to make sure this is doable for us to walk and carry our own luggage. I requested if we have other options and he said I can hire the porter and walk with the porter to the train station or take our belongings on our own with the water bus. Didn't feel like he wanted to be helpful and sensed some dislike. This could've been explained to me at check in regarding the porter service so that I could hire a taxi on my own beforehand. The nail in the coffin is the woman at the lobby bar being extremely rude, unprofessional, and racist. Not really one to throw the racist word around but I definitely felt it from her. We had grabbed take away bread from our morning outing and since we needed to rush back by the promised check out time, we decided to eat it in the lobby area before leaving for our train. I didn't want to leave our empty paper box the bread came in sitting on the coffee table, there were no trash bins in sight, so I asked the woman if she can discard the EMPTY PAPER BOX. She used an excuse about the city sanitation and that they cannot take the trash. We stayed in the hotel, we could've ate the same food and left the same boxes in our room. She said something about a trash bin outside the hotel -- there was none. The heat was uncomfortable from our morning excursion, and her racist attitude was so blatant, I walked away from her using such a sad excuse on me while I could hear her talking with another customer about us. Unprofessional on so many levels. To give credit where credit is due, a younger man and lady at the front desk were the only 2 hospitable staff, they were kind about taking the trash off my hands without any issue. Besides these 2, I have never visited a hotel that lacked this much hospitality. In fact, many times the hotel staff approaches to take empty water bottles off my hands when they see. If you'd like to stay at a hotel where the staff openly talks poorly of another guest due to their own issues, then this is the place. I'm also not surprised of her actions of yelling across the lobby towards me because the same curly hair man at the front desk just simply doesn't care as well. Racist is the only explanation to all of this. Like attracts like regarding management of this hotel so I didn't even bother addressing further.

Nice quiet comfortable rooms. Beds and pillows are very comfortable. Our room had a large shower with plenty of soap, shampoo and conditioner. Nice buffet breakfast with attentive waitstaff. Only downside would be that a lot of their furnishings weren't functional. For instance, the nightstands had a table top, but no drawer or shelf. Same went for the credenza. There were small shelves above and below the refrigerator, but no closet--just exposed hangers. It was difficult to find a place to stow away our suitcases.

Fantastic hotel in North Venice! If available, you want to request room 316- it's the only deluxe room on the top floor directly facing the canal. Also: 1) only a 7 min walk from train station (not just for trains but because so many vaporetti stop there too) 2) comfortable king size mattress! (We ran into some really uncomfortable ones elsewhere) 3) large buffet breakfast included w/room 4) very large bathroom w/ his&hers sinks, separate tub and shower 5) fast service (requesting pillows, towels, etc.) From the train station, take the 5.2 Vaporetto and you'll see the building on your right as you exit at Tre Archi

Incredible amazing hotel and staff so welcoming and pleasant make you feel So happy the second you walk in thank you so much for making our first visit to Venice a dreamy vacation highly recommend Grazie Mille

This place has amazing staff, interior, architecture and furniture. The views are amazing. The room was huge and beautiful. The bed, how ever, was un-sleepable. Laying down on the bed feels like laying on top of a trash pile, not sure how it could be so uneven and uncomfortable. The pillow is the worst I had over a 2 week trip with 4 star hotels in Europe. I get it is not really a king bed, but the two single beds are very evident and you can't sleep as a couple because someone is always in "the pit". This was the same case in every "king" bed we had but only here was it so horrible. Halfway through the night, after tossing and turning all night, and punching a pillow that felt like a mashed up cotton balls, I moved to the couch. That was the only way I could sleep. My husband thinks the bed was fine and this is unreasonable and would have rated it higher

Me and my husband stayed here for our honeymoon . The hotel is really nice the rooms are kind of small but nice over all. The only issue we had is that our room smelled funny if the Ac was not on. Every time we left our room the Ac would turn off because the lights will only be on if your room key was in a slot to keep the power on. Kind of annoying but we dealt with it. The breakfast provided by the hotel is good, but it's pretty much the same thing everyday. Location I personally liked that it was away from all the hustle and tourist. Overall we enjoyed our stay.

I simply can't say enough good things about carnival palace. The hotel is located in old venice near the Jewish ghetto. In layman's terms, you're in a quiet location away from crazy tourists, but close enough to anywhere as long as you are looking to walk. Right around the corner from our hotel was a super cute park overlooking the ocean; we spent a few evenings here watching the sun go down. This area is clearly a locals spot and it was refreshing taking walks with virtually no one around. There were a few restaurants located near the hotel that were really lovely. After taking a bus into venice and having to cart our luggage over many bridges and uneven streets, we were excited to be greeted with cold towels upon arrival. Nice touch. As mentioned before, yes, they speak English. Check-in was fast and friendly, giving us a map and two complimentary glasses of prosecco (which were delicious). The rooms are absolutely gorgeous; my only complaint was the half enclosed shower which allowed plenty of water to escape and get everywhere. Quite messy. The bed and pillows were very comfortable. I loved how many windows our room had. Everytime I was in the room, windows would be open; fresh air and sounds of the city. The service here was top notch, especially the bartenders. On two separate occasions they brought us snacks they thought would go well with our cocktails, and they went out of their way to make sure we were enjoying ourselves. Breakfast was free and plentiful, also, free mimosas! WiFi was free and very reliable. This was hands down my favorite hotel that we stayed in during our europe vacation!

Was very fortunate to find the hotel that is not far from the hustle and bustle of the touristy spot and yet have a very calm and quiet atmosphere. Every morning the staff will have a full on buffet for guest to eat. From bottomless champagne to coffee to juices and tea. A variety of hot and cold entrees and fresh baked croissants that is to die for. Many selection of meat and cheeses. Fruits and yogurt and even cereals and oat meal for us Americans. Literally I didn't want to leave this great service and stocked buffet. Would return to stay at this hotel whenever we are back in Venice. Such friendly staff and service.

Great hotel off the beat and path. Super friendly staff, clean rooms, good value for money. Great stay.

Clean and modern. Front desk gave us excellent restaurant recommendations. Free wifi is SOOO convenient. I can't say enough about the bedding. So comfy and clean and new which is sometimes hard to come by in Italy. I took one star off because it is kinda out of the way. Breakfast is spectacular. Continental, eggs, hash and bacon, cold meats and cheeses. I don't drink but they had fresh squeezed orange juice and persecco every morning! This was much more than a continental breakfast.

Today was my last day here with my family. I had a great stay here at Carnival Palace. The walls were sound proof so almost no sound could be heard. I have to give this a four because of how small the rooms were. Just a heads up. Also the room came with breakfast witch was very good.Other than the small rooms my stay was comfortable. Also some beds are couch beds for family's. Suggestions: -Make more beds with mattresses

My friend and I stayed at this hotel in Venice. The staff were very friendly and very accommodating and all the concierge spoke English, which was comforting. The hotel/room were clean and the decor was nice. The AC worked great, and we had a delicious complimentary breakfast every morning downstairs in the breakfast room. A hidden gem in the city.

Nice modern hotel. Must of been renovated recently. WiFi was pretty bad. Italy doesn't seem to have great WiFi anywhere but this like having dial up speeds. AC worked well and rooms were clean. The staff were very friendly and accommodating. This is about a 10 minute walk from the train station and about a 2 minute walk if taking a water taxi. Far enough from the tourist areas to have a more quiet feel. Great bar with outdoor seating. Complimentary breakfast was not great but better then nothing and it's free.

I love the modern bathrooms in this hotel, complete with color changing light and rainfall showers, Italian marble flooring and bidet. The beds are comfy and rooms are clean. We got the continental breakfast which was included it was delicious and lots of protein for hungry tourist. So my only complaint is that it was out of the way, hence one star off. The location is near guglia stop on the water bus aliliguna, with stop very infrequently every 30 minutes. So for us we just walked everywhere instead , it was just faster that way. If walking around is not a problem, Venice is very small anyways, then this hotel is great.

Carnival Palace is probably one of my favorite hotels so far. Carnival Palace is located along the Grand Canal in Venice, a short walk from the Water Taxi Stop and maybe a 1/2 mile from the main shopping area. When we arrived, we were immediately greeted by the Front Desk Agent (in English, Thank Goodness!) and she also recommended some great places to have dinner and drinks. Our room was perfect and very clean! Free wifi and free breakfast was included in the rate. Love it! I will definitely return when I'm back in town!

Booked carnival palace through tripadvisor recommendation. Here are the positives then why I've given them only 3 stars. Rooms were beautiful albeit almost New York small. We had a fabulous breakfast each day with thoughtful service. Quite a nice stopping point for all of our tourist activities. A few concerns. Note that the hotel is on the other side of the island from st. Marcos square and thus most of the main attractions. This makes for a very long walk. But also for a more neighborhood feeling. My main concern is that you're charged city taxes per person per night collected upon check out. As we we're rushing to catch a water boat to airport I paid in cash for the fees. Now the front desk man claims he cannot remember any cash that day and has charged my credit card the fees. Now it's only 30$ U.S. But the principle of missing cash is my concern. They did issue an invoice on leaving but have misplaced it through travel. Just be aware and don't pay for anything cash at the hotel. A disappointing end to a lovely treat of a luxury hotel stay in Venice.

Cant recommend this place enough. Just got back from a 2 week honeymoon visiting Venice, Florence, Rome and Positano, and this was our favorite hotel. In an otherwise tourist trap of a city that Venice was, Carnival Palace was the best part about it. First, after letting the hotel know it was our honeymoon, they upgraded us for FREE to a suite. Not many places will do that. The room was brand new, clear and luxurious, with a bathroom straight out of a las vegas hotel. Couple that with the friendly staff and great breakfast, and this is the place to stay. Sure it is a bit away from the action, but it is well worth it.

Loved the location, service and room. Breakfast was good also. They were nice enough to call water taxis and hold our bags for several hours after we checked out. Had a small mishap in the room and maintenance arrived in less than 5 minutes! Made my anniversary weekend perfect!

We stay four nights there very good location and the staff very helpful New modern rooms and the breakfast was great too Close to water bus station and about 15 min walk to train station

Cool design for room and lobby. Furniture, lamps, lighting ...everything has a modern chic look and feel. Clean and smells good. Location is a long but good walk for San Marco Square. Wandering the streets of Venice is the best thing anyways. Easy access by water taxi from airport, Only about 30 yards from the taxi drop offf. Good value for the reasonable room price.

Nice modern hotel right off the canal, we took a water taxi to get here. The front desk staff is helpful. The rooms are pretty big, a family of four can sleep comfortably. There's a big bath tub my kids love bubble baths. It's in a convenient location. It has the carnival theme.

This is a cute boutique hotel but the rooms are pretty small, make sure you are comfortable with your travel mate. Our room had a nice view of a canal but this is not in the main part of Venice. However, venice is pretty small so anywhere we wanted to go wasn't a terrible walk. This pat of venice is the "old" and more authentic part of Venice with more locals than tourists so it was nice to see that side of things. If you're looking for more of the picturesque part of Venice you are better off in San Marco or San Polo near the grand canal but I wouldn't mind staying here again.

We recently spent 4 nights here on a tour and were very pleased. The room was spacious, clean, well-decorated, nice breakfast included and lovely garden area. Some people in our group wanted to be closer to St. Mark's, but we enjoyed the quiet, safe area, and loved the walking and exploring around it. They do need to provide a professional bartender at least after 5....desk staff tried to fill in, not successfully, and they could also provide coffee in the lobby for early risers, our only criticisms.

We really enjoyed our stay at this cozy boutique hotel. Service was excellent. Even though we arrived before check in time the staff made every effort to get us into our room. The bed was comfortable and the shower was excellent. We especially loved the neighborhood because it felt more genuine and was just not for tourists only. It was easy to walk to all the key tourist attractions.

Lovely decor and excellent bathroom. Power shower and modern set up, power points at both sides of bed for charging, decent tv. Breakfast also very good and ongoing to 10:30 which is a bonus.

I really enjoyed this hotel. It was clean and comfortable. The breakfast that is included is incredible with many options. The front desk staff were very nice and accommodating. We were there unfortunately the wifi was not working but they were already working on it the next morning, meanwhile there was an Internet cafe they were providing free of charge. I would definitely stay here again