Michelle K.
Yelp
In my mind, this place is just about perfect. For the first time, I'm surprised to see they "only" have 4 stars because each time I have been (maybe 10 or so times, over the course of a few years) to this practice, my experience has been 5 star! They are undoubtedly the best vet clinic I have ever been to. I sincerely wish I could find a human doctor like one of these docs! Each time I have been there, I have always felt my pet was getting care I trusted in. They seem to only hire staff who are knowledgeable, empathic, AND approachable- from receptionists to techs to doctors. This makes any visit all the more pleasant.
I'm not sure if this practice is owned or run by Dr.Mollica but my guess is that it might be, just in that her personal attitude, energy, and approach towards caring for our furry little creatures, while also putting the pet-owner at ease - that treatment is mirrored in the establishment as a whole. In particular, I find she proactively offers up information, without even needing to be asked very specific questions, because you may not know enough to ask! I think her ability to make you, as the owner, feel comfortable, enables better overall care for your animal.
I have also seen Dr.Lyons who I think has a gentle and caring presence. I'm so used to rude human doctors so when Dr.Lyons has patiently listened to me go on in sort of a ramble, I feel guilty because I'm not accustomed to being given more than 5 minutes by doctors. I have never felt rushed or like I'm leaving without having my concerns addressed.
The care feels very personalized. There is no way the staff can remember me when I have an appointment(I usually only need to come in 1-2 times a year) but I recognize them, because of how good my experience with them was.
Another one of the many other positive qualities about this place is its organization and it's very smooth operating. If I need to make an appointment, it's always easy and reliable. They have even answered and given information & advice to me over email (shocked me because they dont bill you for that communication).
Basically, this clinic feels like it is all about the animals and doing whatever it takes to keep them well, while still fully informing the owner and also providing them with options for optimal at-home care.
In summary, this is the best place all around, not just because of the medical care but also the valuable warmth, compassion, and politeness of all staff!!!