Yi W
Google
I recently stayed at Carmen Moreles Hotel in Oaxaca with my mother for two nights during Día de los Muertos (Day of the Dead). We had the most amazing time there!
Alonso and the entire team were incredibly helpful. They went above and beyond typical hotel politeness; they genuinely cared about us. One evening, as my mom and I were sitting in the common area, having a moment of remembrance for our loved ones, Alonso showed exceptional sensitivity. He dimmed the music, and the whole team was extremely considerate, respectful, and attentive.
A particularly memorable moment was when Alonso provided us with matches and a candle so we didn't have to go outside to get them. This allowed my mom and I to have a special bonding moment, which became the highlight of our trip.
The rooms are spacious and clean, while the common areas are filled with art. Every corner has something to admire, making the hotel a visual delight.
We loved our experience at Carmen Moreles Hotel! The combination of thoughtful service, beautiful surroundings, and the staff's genuine care made our stay unforgettable. I highly recommend this hotel for anyone visiting Oaxaca, especially during Día de los Muertos.