Casa Yuma

I stayed at Casa Yuma for my birthday solo trip, and I genuinely cannot say enough wonderful things about my experience! The hospitality was absolutely spectacular. Every member from the front desk staff to the restaurant and bar staff were kind, attentive, and welcoming throughout my stay. During my birthday dinner, they completely surprised me by bringing out a beautiful chocolate dessert with a sparkler, which made the moment feel so special. What touched me even more was that when I checked out, the front desk staff asked if I had received the birthday dessert. That level of thoughtfulness and intention really stuck with me. The property (just a 30-min drive from PMX airport) sits right by the ocean with beautiful views and the sound of waves crashing nearby. While it isn’t a wide, flat sandy beach in the traditional sense, the ocean is still right there ready for quick dips and peaceful walks. It was exactly what I was looking for in a beach-like getaway: secluded, stylish, and perfectly connected to the natural beauty of the area. There were plenty of lounge areas and hammocks by the pool and near the ocean, which is where I spent most of my time reading & sipping coconut water or virgin piña coladas. My room (standard king) was clean, modern, and comfortable. And I truly mean that because I am very particular about where I sleep!! Everything from the sheets to the towels to the bathroom was spotless and well maintained. I also appreciated the small buckets of water by your room door for you to dip your feet in as to not carry in sand (the entire property sits on sand so make sure to bring appropriate footwear). I also had the pleasure of getting two massages on the property, which were both relaxing and a perfect addition to the retreat experience. I want to mention the food as well, because I had seen some mixed reviews before arriving. Personally, I absolutely loved the food. I still rave about the fish ceviche I had on my first day! It was unbelievably flavorful. Every dish I tried during my stay was enjoyable. Most importantly, as a solo Black female traveler, I felt incredibly safe, cared for, and comfortable the entire time. The staff made me feel accommodated and looked after in a way that meant a lot. I would absolutely return and highly recommend it to anyone looking for a peaceful, stylish beach retreat with exceptional hospitality.

Beautiful and quite property, which is exactly what we were wanting. Staff was mostly all nice, minus a couple interactions over out 4 nights. Rooms were clean. Air conditioning is great, so good we were struggling to get it warm enough at night because the bedding was very thin. Wifi worked great in outdoor common spaces but didn't work well in the room. Food was the weakest link. It was ok, but theres no other options in the area and they charge way more because of it. Drinks were very delicious. Best agua frescas I had this trip.

Serene place with beautifully designed and very comfortable rooms, staff was kind and attentive. Rooms are spacious and well equipped. The pool is perfect and the food is great quality and very fresh, breakfast was included and so was fresh juice and coffee drinks in the morning. The retaurant I understand is Michelin rated. Extremely safe and quiet place. You can see this place is managed perfectly. The location is about 10 min drive from Puerto Escondido and the road off the main road is not too bad, you can access with a sedan. If you stay here try catching the sunrise, there are comfortable beach beds you can watch the sun slowly rising in warm waters, it is magical. This are is one of the very few places where you can watch the sunrise and sun set from. We would definitely stay here again.

We stayed at this peaceful boutique hotel for five nights in a room with a terrace, and overall it was a wonderful experience. The room itself was large, comfortable, and thoughtfully designed. The mattress, pillows, and sheets were absolutely perfect, making it easy to relax and get a great night’s sleep each evening.||The grounds were beautifully maintained, and the pool was a standout feature—overlooking the beach with stunning views. The beach was quiet and unpopulated, which made our daily morning walks truly special. Watching the sunrise over the ocean each morning was an unforgettable experience and one of the highlights of our stay.||The food and service were spot on throughout our visit. The staff were incredibly friendly, welcoming, and attentive, and they made us feel completely at ease from the moment we arrived. Breakfast was included with the booking and included fresh juice every morning and coffee. The hotel has a small, intimate feel that really sets it apart and adds to its charm.||In terms of location, we would recommend renting a car if you plan on leaving the hotel. Puerto Escondido is about a 20–25 minute drive, and Zipolite is approximately 1 hour and 15 minutes away, so having your own transportation makes exploring much easier.||The only minor improvements we would suggest are increasing the shower pressure and adding a bit more lighting in the bathroom. Other than that, this is a fantastic boutique hotel and a place we would happily return to.

I’m well traveled and often stay at hotels, villas and resorts within this price point, if not higher. Overall, my stay was great. I love that it’s secluded and there isn’t much noise from other villas. The property is absolutely stunning, the shrimp tacos and guacamole were very good, the views were amazing and I’m thankful the weather was perfect. The bed was super cozy and the AC kept the room cool enough to balance the heat. My massage with Everia was probably the best massage I’ve ever had in my life. I felt like a new person. I would absolutely recommend a deep tissue massage with her if you plan on visiting. Also, the WhatsApp concierge was very prompt and attentive. I found that part unique and really helpful. Things to note: The road is a bit rocky on the way in and out so if you plan on driving, take it slow and don’t get a rental that’s too low to the ground. The rooftop rooms aren’t worth it. They feel a bit bland and it’s unfortunate that there’s no umbrella. I didn’t use my rooftop at all since it’s just a lounge bed without any linens. Even a simple towel basket would go a long way. A few recommendations for the property: - The beach towels should be accessible without having to ask a server. A basket near the public bathroom would be ideal. - There should be someone specifically handling beach front service to take orders. I had to walk to the bar myself, and other guests did too. I’ve stayed at many boutique hotels like Casa Yuma and they have dedicated staff for beach service. - Extend the WiFi into the restaurant area. - Have a water station near the bar. - Add more privacy for the rooms that face the south. I’m not sure where the workers were walking but I could see them passing my fence area so I assume they could see me too if they looked. Would I stay here again? Yes, as long as it remains secluded. I really enjoyed that part and there are just a few things that need tweaking for the price point.

I feel a real pity that I cannot give a higher rating. The “hardware”was fantastic in this hotel - the beach, the pool, beautiful rooms and amenities, but the “software” such as services were very disappointing. To start with, I wrote them an email requesting a 4-day booking, they replied with a 3-day payment link starting 1 day later than I requested. I didn’t expect this kind of errors to happen and paid for it without much attention. We ended up arriving at the hotel one night before at 11:30pm without a room, the only thing they could give us is standard 2-bed room instead of a king, at full price. The staff did not accept their mistake neither apologized within the first hour of argument. We stayed somewhere else for the first night. Then the first morning of our stay, we were in a wedding package so we had meals covered during the weekend. We ordered a meal each at breakfast, but the waiter brought up a bill to pay - they never explained what was inside the package or what’s not, so we unintentionally “ordered” dishes outside the package. The waiter didn’t speak much English thus couldn’t communicate well with some other guests that had extra dishes, he even asked my husband to go speak with them and ask for payment! Of course we didn’t do it, I guess no one got explained what’s included and what’s not. Funny that he only asked the Spanish speaker to pay. Second day breakfast, we clearly asked what was included and ordered within. My eggs came half raw and I’m pregnant, have to eat fully cooked eggs for safety. We kindly asked them to cook the eggs a bit more, the waiter rudely rejected our request. My husband argued with them for about 20 minutes and they reluctantly re-made the eggs. At check out, we got a bill including some food we never consumed, and the first day breakfast extra charges that the manager previously agreed to omit. We spent some time explaining to the front desk, he called the manager, then got it right for us. We requested factura (Mexican invoice for tax deduction purposes), it took them 6 days to issue it - after 20 calls over these days from us reminding them, endless WhatsApp messages and some email exchanges copying a group of functions from the hotel. I’d lived in Mexico for 7 years at this point of review, I had seen slow and lazy services at a lot of places within the country, but this was still shocking. We noticed the manager Aida was exceptional, standing out from the whole service crew. She managed to solve most of our issues as well as our friends’. Without her, the hotel would have been running even less smoothly.

Firstly, the hotel itself is absolutely stunning — beautiful, tasteful, and wonderfully secluded. The pool area is lovely, with comfortable sun loungers and plenty of shade. Lunch and dinner were good, with a good variety of tasty dishes, and the cocktails were also great. Staff at the restaurant were lovely and attentive. That said, we were disappointed by several aspects of the stay, particularly given the price point. On arrival, there was no welcome drink or towel, and while we appreciated the early check-in, we were taken straight to our room without any orientation. No information was provided about the hotel facilities — such as where the restaurant was located, breakfast times, or how to access towels. These aren’t major issues, but they are small touches you would expect from a hotel at this level. Breakfast, while decent, was extremely basic. I had read similar comments in other reviews and can confirm they’re accurate. If you’re a foodie, as I am, this was disappointing. We were also required to pay for water at every meal. Offering complimentary still water, or a self-service water station available throughout the day, would be an appreciated improvement. The billing process at checkout was quite confusing. While the staff were apologetic and helpful, it was difficult to feel confident that everything was correct without spending a significant amount of time going through the charges in detail. Just to note WIFI isn’t strong but this wasn’t an issue for us. We also had difficulty placing orders with staff as we didn’t speak Spanish. Overall, while we had a great stay, our experience did not justify the cost of the accommodation.

I don’t even know where to start. I fell in love with Casa Yuma from the moment I booked it and didn’t want to leave after staying there for a couple of days but they were fully booked. If you want to escape the busy areas and beaches of La Punta or Puerto Escondido, this is the perfect peaceful spot to relax and think about nothing. The music at the restaurant was amazing, the activities and the staff were super friendly. The restaurant is also delicious. The food is incredibly fresh with high quality ingredients, and even the coffee is pretty good. It is a bit on the pricier side, and I wish the breakfast had a little more variety when you’re staying there for a couple of days it gets repetitive but overall I absolutely loved it and can’t wait to come back!