Cassidy B.
Google
Ive gone to case study in the past, and know they can be more expensive than a normal chain spot - but to be charged 10 dollars just for 4 shots over ice and some vanilla syrup feels a lil outrageous to me. I didnt see the price until my card was already down to pay - so I double checked the menu and each shot costs 1.00, or even if you charged for an americano thats 3.50, each shot after 2 making it 5.50 - with vanilla, 7.50. Customer service felt off as well, usually super nice and friendly but i just felt like i was getting passive aggressiveness - sad to say I won't be returning - supporting local is 100% my pride, but this just feels like some serious upcharging.