Iraj G.
Google
I am writing to express my disappointment with my recent dining experience at your restaurant.
During my visit last night, I found that the quality of the food—especially some of the more expensive menu items—did not match the high prices being charged. One course of food, after tax and tip, cost nearly $50, yet the portion size and quality were not satisfactory. Although the plates themselves were large, the actual portions of food were quite small. The presentation appeared designed to spread a limited amount of food across a large plate to give the impression of a generous serving, when in reality the quantity was minimal (for example, very limited portions of rice). Overall, this did not reflect the value expected at that price point.
For the amount charged for a single meal, one could easily purchase enough groceries to feed several people. This makes the pricing feel excessive and discouraging for repeat visits. Because of the high cost, it is not practical for customers to dine at your restaurant once or twice a month.
Additionally, I felt uncomfortable with the strong expectation of a very high tip—close to 40%. It appeared that staff closely watched how much customers tipped, which created an unpleasant and pressured atmosphere. This focus on tipping, rather than on food quality and customer experience, was disappointing.
At the time of our visit, the restaurant was not very busy, with only a few tables occupied. This made the emphasis on tipping feel even more noticeable, while the quality of the food itself did not meet expectations.
I hope you will take this feedback seriously and consider reviewing your pricing, portion sizes, food quality, and tipping culture so customers can feel they are receiving fair value and a comfortable dining experience.