Bianca C.
Yelp
Similar to the other reviewer, I recently stayed in Castelbrando for my destination wedding! I'll write a full review separately for their wedding services, but the tl;dr is that the staff were amazing and really went above and beyond our expectations and my now-husband and I (and all our guests!) had a wonderful experience overall. Brunella and Carlo as leads worked very well with our wedding planner and the whole day went by very smoothly, even with pending rain and some last minute changes/requests.
The stay at the hotel itself was so lovely as well. In summary -
Pros:
- Easy check-in process - able to park right up at the front (temporarily) and unload luggage
- Friendly, helpful staff - most of them (all of the front desk and restaurant staff though) speak English
- Great room (alcova) with lots of light and lots of space for the wedding party to get ready
- Strong wifi in common areas, such as the reception area and lounge
- Lots of options at breakfast - hot/cold drinks, continental food items, and hot food such as eggs and bacon
- La Fucina restaurant, Donatello Bar, museums, and other areas are fun to explore and hang out in
- 24h funicular (cable car)
- Lovely spa amenities, easy to book
Cons (ish):
- The room wasn't fully cleaned until the last day - only the bed was made and the bathroom was cleaned, but the trash bag placed by the door wasn't removed
- The room was right below Sansovino Restaurant and so there was lot of noise when tables/chairs were being moved, especially early in the morning
- Wifi in the room wasn't usable unless standing next to the door or window
- Gelateria was always closed
I would give more than 5 stars if I could. I've already stayed at Castelbrando more than once when I was in the area, and I'm very much looking forward to staying here again! :)