P M
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Booked this hotel for the experience of a medieval castle, which we had. However, please be aware that:
- there is no wifi that reaches beyond the common area. Undoubtedly, that is difficult in an old, heritage building. However, they claim there is wifi but there are no boosters in the room and limited local coverage. It should be disclosed that wifi is limited, as that is perfectly fine if known upfront;
- though it is late September and hot, the pool is not available for use and no reason will given, thereby devastating an 8yr old.
- Breakfast in the restaurant is at 9AM. If you wish to have breakfast earlier, you need to organise it the night before. This will not be explained to you at check in. Instead, you will be told breakfast starts at 7.30 and then discover the truth while hungry and tired.
Many of the staff are extremely kind and helpful (including providing wonderful coffee and breakfast before 9AM, despite the fact we had not booked). The receptionist we met on our first day was rude and incompetent. We observed other guests who were equally confused, so I assume they encountered the same individual.
Otherwise, special building and lovely surrounds