Matene O.
Google
We never had the chance to try Catalyst Hot Dogs because the food truck cancelled on our PTA the day before our event. We reserved the truck on September 30 and followed up again on October 7.
On October 9, we were told the permit process was underway. We checked in again on November 1 and received an email on November 14, just one day before our event, stating that due to a clerical error, the permit application submitted the week before had not been processed.
The owner shared that he had never seen this happen before and was upset, and we were upset as well. I love supporting local businesses and do not enjoy leaving negative feedback, but this is not an acceptable way to treat people or operate a business. When you commit to an event, especially one serving families and children, permits should be secured well in advance.
I sincerely hope they improve their process, but based on our experience, they were not reliable.