Simi
Google
I had two flight experiences with Cathay Pacific and give it two stars. The reason is flight CX-113, we have never been treated so harshly by a flight attendant as on this flight. The whole flight was very good except of cabin crew in economy. But in economy was a mess, the team was stressed from the start, forgetting requests from us, having someone make the announcements on the microphone who unfortunately can't speak English plus our experience with the young flight attendant seemed to have a problem with South Asian people (although she also seemed to be from the region). The young people in the row in front of us were also treated very curtly and so were we. She really is a very rude young woman who should perhaps not be working in direct contact with customers.
We can't say anything about flight CX-382 from Zurich to Hong Kong, the cabin crew was very polite, there were even toys for the children (therefore the two stars)
But the flight attendant of CX-113 should maybe not be used on Zurich-Hong Kong, she would definitely be too rude, especially for our family members flying business. She didn't even manage to say goodbye and thank you because she was so offended. This has nothing to do with customer-oriented service. We cannot recommend Cathay Pacific