Mark L.
Google
After a rather unfortunate incident at the DTW parking garage, a little fender bender left me in need of some car repairs. Cauley is only one of few Tesla-certified service centers in SE Michigan. It’s not the closest to me, but had appointments much sooner than the two-month waiting list for the Southfield Tesla location.
Not having your primary vehicle for a week is already a cause for stress on top of the myriad of problems that go along with car repair. Will the job be done well? Will the new parts match? Will I get my car back in a reasonable amount of time?
Thankfully I can now say the answers to all those questions is “yes”. The car looks great, better than when I dropped it off. The repair took about 5 days, and I picked it up on Saturday morning (when traffic is much better), thanks to Larry, the primary Cauley employee I interacted with.
And speaking of which, special shoutout to Larry. He not only answered all my questions, but went out of his way to take me to the rental car pickup and even dropped off the car when I was done! He ensured I could pick up my car on a weekend and made the whole process much smoother due to his effort.
Definitely recommend this place!